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Product & services pricing
4.75/5
Chance of future purchase:
4.75/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
3/5

2016-08-31

Gotcha!

"I have always had excellent products from Shelter Logic, however, the product shipped had two missing grommets. Since the shelter was needed immediately, it was erected and a grommet kit was purchased for repair at a later date.
Was this a factory "second"?
"

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Verified
4/5

2016-08-31

"The overall experience with ecanopy.com was what I expected except it did not come with instructions. It took us a long time to figure it out with the help of mobile on line search which was hard to see. Would like to have paper instructions we can keep because we need to use it every year. The canopy is of very good quality. Once we got it put together, it was great."

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Verified
5/5

2016-08-30

Exceeded all my expectations

"We ordered a canopy to have for local events and town fairs and it has been a complete success! It is sturdy, easy to put up and disassemble, and has good curb appeal. The canopy itself is good quality and a good, thick material. We received so many compliments on this canopy and people asking us where we purchased it from. It took no time at all from the time we inquired about the canopy to when we actually received it. I will definitely keep this company in mind when I need another canopy. "

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Verified
5/5

2016-08-30

A Must Have Pop Up Tent!

"If you really need a nice pop up tent that is going to last this is the one. eCanopy website gives you so many choices but after narrowing it down there processing time is very short. So surprised to receive my two pop up tents within a few days after ordering. When they were received they had been packaged very well and looked great. They are heavy duty so a little heavy but will last a long time. The tent part is of very good heavy duty material so will take care of our needs for a long time. I would recommend ordering through eCanopy."

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Verified
5/5

2016-08-29

Super Great Quality in an unsual colr

"These tarps are great. They said extra heavy duty and they are definitely what they represent. I ordered desert sand and used them as a protective cover over carpet for a Prison Ministry. There was chairs and tables and constant moving over the tarps for four days and when we picked them they looked like new without any noticeable wear."

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Verified
5/5

2016-08-26

"My product was shipped right away and I had it in 2 days. I was continuously updated on the process of my package."

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Verified
5/5

2016-08-24

Great product

"Received my canopy quickly and it was better quality than I expected. Very nice product and impressed with the delivery time and quality."

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Verified
5/5

2016-08-24

Covered!

"I recently purchased my eCanopy online, and my order was very quickly and efficiently processed and shipped. I am thrilled with the product, the price and the rapid shipment! My canopy arrived exactly as represented and is perfect for me! I can not wait to use it for my upcoming shows. I highly recommend using eCanopy and look forward to spreading the word about my purchase. "

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Verified
5/5

2016-08-24

Awesome price, great service

"practically overnight shipping! Great price, awesome customer service"

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Verified
1/5

2016-08-23

FRAUD.... Need I say more?

"This company is a fraud and is in violation of TN Consumer Fraud Laws. After talking with TN Attorney Generals Office I will be filing a complaint today. This company advertises "Package" deals and then talk you into a "Graphics Upgrade" for an addition $200.00.. When I agreed to the "upgrade" and paid the $800.00 for my order there were nothing but issues (lost forms, Lost credit card information). They did overnight the top so I would have it in time. But what they failed to tell me was once you "upgrade" it is no longer a package deal. So I paid for the upgraded graphics, the upgraded frame and top but they took away my four sides. Then they told me I never signed off on sides for the graphics rendering.... That is because there are NO graphics to sign off on...I requested the sides left white..As a solution they offered to sell me the sides (already included in their package deal) This is the old bait and switch........ When I asked April to speak to her boss she said he was the owner and just owned the company and didn't work there... company is nothing but a fraud... I would find a different company to order from.... They also work under elitedeals.com"

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Verified
5/5

2016-08-23

Blue beauty

"Fits the frame perfectly so easy to set up"

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Verified
5/5

2016-08-23

Quick and easy!

"My Frame to my canopy broke and I needed a new one. I asked the gentleman if he could order me one through my order number from several years ago. And he said yes. He placed my order within a few minutes and I got the frame delivered in a matter of a few days. It was awesome! Rating very professional!!! "

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Verified
5/5

2016-08-23

1 Happy Customer!

"The order was conveniently quick and delivery was blazing fast! eCompany is fantastic and when I called prior to ordering for questions related to my work the eCompany operator was friendly and professional. I would definitely recommend eCompany to a friend or associate looking for a tent or tent supplies!"

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Verified
5/5

2016-08-23

LIGHTENING FAST

"We were very pleased with our experience with eCanopy. The web site was easy and thourough. The order receiipt and shipping pick-up at the source was lightening fast. And our order was placed after 5 PM and still shipped that same night. Thanks, we needed the canopy quickly."

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Verified
5/5

2016-08-23

Great product!

"The canopy arrived on time and I set it up at home just to make sure I knew how to set up before using it at my gigs. The video showing set up was very helpful. If your looking for a canopy, this one does the job. It's stable and well built."

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