"I ordered a Caravan Displayshade 10 x 10 Canopy Package Deal + 4 Sidewalls - Open Box Item from eCanopy.com. The online ordering process was simple and easy. I was provided a shipping tracking number and received the item on time and without problems. No issues to report. Good price, easy process & on time delivery."
"Was looking for a large heavy duty tarp for a construction project and after looking on the web found that eCanopy has the best deal with free shipping.
Looks good quality. "
"This was my first canopy purchase so I had a lot of questions. I called into the customer service and they were extremely helpful. I placed my order online after I spoke with the customer service rep, the website was very easy to navigate and the images help me to feel confident in confirming I was purchasing the correct product. Looking forward to using my new E-Z Up canopy at many football games this fall. Thanks!!"
"i have used the canopy 3 times now at the track for race days .
sadly yesterday it got a little stitching coming undone (about a inch) and the cross bracing bent .
the wind was blowing at 2 to 3 MPH with gusts up to 6MPH ( i checked the weather reports for that). tracks will not let us stake the legs into the pavement so we tie them off to our spare tires and this is what i do to tie it down . doing so i will take some of the blame as to why the framing may have bent at the hinge bolts . side note i can fix the bends kind of ez .
the rip were the stitching is coming apart there should be no reason for that ! it's at the very top of the leg. the tension on the fabric from the sharp edge of the top of the leg is what ripped the stitching . this too can be repaired a friend that does auto upholstery said he will sew a piece of fabric to the underside at all 4 corners . should he have to ? NO not to a canopy that is only a few weeks old ! option two is for me to exchange it but this will just give me the same and i'm sure it will do the same thing to a new one .
"
"it is just like the video shows. I did a dry run with just the frame. then did a set up with the canopy attached. I'm a 61YO woman and this is the tent for me! one person can set it up with no problems. the vents keep it so much cooler, too!"
"overall happy with what we received. EZUP is our go to tent and ecanopy seemed to have the best price."
"Just put up the canopy for the first time- Nice- quick and easy. Everything is as represented. Thanks!"
"Service was better than promised, in fact super fast...Was so happy worked out good for what I wanted and needed...
Thanks again,
Bob"
"The tarps are advertised with a certain size, but they come about 4" - 6" (per the rep) shorter.
When trying to return, if the plastic pack is open (regardless of the product used or not) there will be no refund or credit since the product ships and is returned to another location. On top of that there is a restocking fee as well.
This is the only company I purchased from that does not accept returns on open packaging. How would I know if the product is not the size I ordered if I do not open it. Also, it really does not take much to repack a plastic bag. For the record, I ordered 8 x 10 and received 7.6 x 9.6 (4" short on both sides). Since there is a restocking and shipping fee, I might as well keep the taps. The credit offered does not help. This company does not even try to accommodate an exchange for the correct size or a larger one. Next time, I will have to order it through companies such as Amazon that have a decent return policy.
For the record, the tarp itself is of good quality."
"We love the canopy and the company was very easy and friendly to work with. Helped us to develop a canopy within our budget, very amendable to changes, and provided a product exactly as we expected. The canopy exceeds our expectations!!!"
"Very well made. Quick and easy to set up and take down. Easy to keep everything together with the roll around storage bag. Shade on the sunny days and shelter from the rain when needed. Great addition to my tailgating gear and my camping gear. Ordering was a breeze and very happy with the next day delivery. I highly recommend eCanopy.com to all my family and friends. "
"I was pleasantly surprised by the ease and efficiency of my canopy transaction and would recommend eCanopy to anyone. "
"I started my search for a good booth canopy online; it had to meet NFPA 701 fire-proofing standards so I wound up calling for clarification. They verified it was, and they offered a discount if I decided to buy over the phone. I did, and was very impressed with the speed with which it arrived. The quality is excellent, better than expected. Easy to set up, and sturdy. Great product, great price, great purchasing experience."
"We ordered the classic 10x10 with our logo and text. The design team was easy to work with and the tent looks great! "
"I have ordered many canopy tents over the years and am more pleased initially with this product than any other tent I have ever purchased!"
"This was my 3rd purchase and I love the service and prices you have"