"I ordered a Caravan Displayshade 10 x 10 Canopy Package Deal + 4 Sidewalls - Open Box Item from eCanopy.com. The online ordering process was simple and easy. I was provided a shipping tracking number and received the item on time and without problems. No issues to report. Good price, easy process & on time delivery."
"It was very user friendly"
"Shopped over the Memorial weekend sale. Glad I signed up for their emailings because I got a $25 off coupon which I used with my already sales priced canopy purchase. Great deal, great canopy, just a bit disappointed that I didn't realize the height would NOT fir horizontally in may vehicle. Also, I think the instructions for taking down could be more explicit. Do I leave the canopy on when disassembling (like most other vendors do with their tents)? No written instructions on that item. Also, it is a bit heavy for me, one person, but I am dealing with the hassle. FREE SHIPPING! And it arrived before schedule, nicely packaged with an added protection on top and bottom of shipping box. I recommend this company, so far, so good!"
"I received my canopy on time. After unpacking I noticed that one wheel on the carrying bag had broken off in shipping. The wheels are grossly undersized and cheaply made. I left a phone message and email. They did ship another carrying bag. Still it will not hold up, I'm sure of that. My husband fabricated a more sturdy box with wheels. I'm not sure why they even bothered to make such cheap plastic wheels on the carrying bag. Also there are many plastic parts on the canopy. If I had seen it in person ahead of time I would not have purchased this model.
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"Have been so happy with everything from ecanopy. The price was great the quality was excellent and the customer service has been top of the line. I can't recommend them enough."
"If I could give 10 stars I would! The product is just as described, new and in perfect condition. The product was well packaged for shipping, which was fast and free! A great product at a great price! If you're new to setting these canopys up it can be a little bit of a challenge but once you do it, it's a breeze. Here's a video if you need additional help in setting it up https://youtu.be/D0TK4f9Ekeg"
"Ordered the 10'x15' pop-up canopy and received it within three business days. Awsome, to say the least.
It took a neighbor and I approximately 20 minutes to initial set up as, being new, was stiff to pull apart. However, after several times the joints loosened up a wee bit and now I can set it up by myself even though other folks say it takes three or four to do so (??)
The only flaws I found was the attachment straps on the canopy that seem to be about an inch or two too short. I ended up using small bungee straps that seem to work out great. However, it would be better if they used Velcro wraps around the poles to attach the canopy like they do the corners. This way they won't bind when folding.
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"received canopy in about a week after ordering. our 12 x12 quick shade canopy is exactly what we wanted. we anchored the poles to the ground to make sturdier. we take top off when winds are strong, but leave frame anchored. so far no complaints. only thing I would change is I would like to have an attached wall on back."
"Extremely happy with the quality of the canopy. The speedy service, their ability to execute what was promised and before the promised date. Will demo be using ecanopy again. "
"We ordered the ecanopy on a Sunday and received it that Friday!We used it For s show right away and it was windy and heavy rains but the canopy stood firm!!We love it!!"
"Order handled quickly and accurately. Communication about the order was good; they let you know What to expect but did not deluge you with meaningless 'updates'. My order actually came faster than projected---that was a great surprise. Now to get my new canopies put up!"
"Love this garage style canopy. Our pickup fits perfectly, lots of room, and looks great!! Had no problem with assembly for a 73 yr old couple!! Delivery was even earlier than expected."
"I ordered two canopies, they were shipped out quickly and correctly and we were very happy with the way they looked and the service we received. Thank you!"
"I love the new tent. It seems to be of great quality fabric and construction. I set it up in my yard to make sure I could do it alone, and I was able to. When I got to the farmers market, it was even easier. The bonus was that I stayed nice and dry when the rain started: )"
"I didn't hear anything for a few days. Then we called and they where nice and said the manufacturer would give us our shipping info. And they did. Everything went great. Started putting it up and had some trouble. Directions wasn't very clear. Called them and lady was nice. Emailed me plans and we put it together. Really need to pay close attention to instructions. But very happy with canopy. "
"The service, price and delivery were all excellent. The product arrived and it was just what they said we would receive. If I have need for that type of product again, they would be the ones I would call."