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0.00/5
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0.00/5
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0.00/5
Customer service:
2.50/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-07-24

"Great customer service, came quick and arrived neatly on a nice pallet! Will do business again!!!"

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Verified
5/5

2012-07-24

"Hello!

After searching the web for these filters, ecomfort.com had the best price and most filters available for purchase.

Thank you,
Priscilla
"

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Verified
5/5

2012-07-24

"If for no other reason than above-and-beyond customer service, I'd give this place a 10. We ordered an item that only shipped directly from the manufacturer. It initially came to us cracked. We spoke with Anthony Stover, a customer service agent with ecomfort.com, who immediately put in a new order for a replacement, scheduled the pick-up, and took every measure to keep us informed about our order. The facts that it was cracked to begin with, took three weeks to replace from the manufacturer, and that the shipper was slow to pick up the item for return, were completely out of the merchant's control. In the end, we had personal, one-on-one phone and email contact with the same customer service agent from start to finish of the resolution process. Not to mention--the price was great! I can't say enough good things for the merchant."

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Verified
5/5

2012-07-24

"This is our second Schluter system. If you watch Holmes on Homes this is the system they always use. The price was much lower than other sites. Delivery was quick with no issues."

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Verified
5/5

2012-07-23

"eComfort provided the item that I purchased in a very quick and expeditious manner. The item was as I requested and was in satisfactory condition. I would purchase again from eComfort."

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Verified
5/5

2012-07-22

"I was able to get a hard to find product."

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Verified
5/5

2012-07-22

"Received order in timely manner. Impress with the packing (very secure). Pricing is very competitive and free shipping!"

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Verified
5/5

2012-07-20

"The best prices with quick shipping! Most items have shipped out the next business day. Customer Service is fanastic with returns. "

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Verified
5/5

2012-07-20

"Thank You, the order was complete and fast"

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Verified
5/5

2012-07-19

"These folks had a great price and the package arrived really fast even with regular shipping! And I live just North of nowhere, in the middle of the boondocks."

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Verified
5/5

2012-07-19

"Great service. Had to add to order via phone after the initial online has been placed. No problems and quick shipping. "

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Verified
5/5

2012-07-19

"I buy a lot of stuff from companies doing business on the internet. What I look for is security, a website that is easily navigable, and followup from the company I am buying from that keeps me informed about my order. EComfort fulfills all my needs perfectly.

EComfort's website is fast and easy to use and understand and I had no problem with finding what I needed to buy a mini-split air conditioner and all the accessories needed to install it.
"

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Verified
5/5

2012-07-19

"Thanks--another great transaction!"

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Verified
1/5

2012-07-19

"I purchased AC filters for my home via ecomfort on June 10th. No where on the page was I told that the filters shipped from the manufacturer and not from ecomfort.

After waiting for a few weeks, I emailed them and was told they would leave the manufacturer on JULY 2!

Around July 16, when I had not received the filters, I wrote back and found that there had been an error in shipment. I asked them to expedite the filters since I had been waiting for over a month for my purchase. I was told no. My new "expected delivery date" is 7/23 or 43 days after my order.

Order from ecomfort if you feel you can wait a month + for product delivery.

I will not order from them again. I'm sticking to Amazon.
"

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Verified
5/5

2012-07-19

"We ordered the kurdi shower system and everything came in a timely manner as expected. Not sure what else you can ask for!"

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