ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
2.50/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-06-11

"eComfort is great. My mini-split system came in perfectly and at an excellent price. The sales rep also offered helpful suggestions and made sure all my components were compatible. Highly recommended!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-11

"Were out of items I ordered so replaced with newer model and gave me the old price. Nice savings. Thank-you eComfort."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-10

"Im very pleased with the speed of my order was shipped. Just as I ordered nice item,"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-09

"order was placed, shipped and delivered as expected."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2012-06-08

"Inaccurate shipping information! Said in stock and ships in 3-5 days, but after 5 days I called and they said 7-10 days. After 10 days I called and they told me it was on backorder for 1 month. That is NOT in stock. They were not willing to provide any alternate or compensation on a replacement order (unless you consider $50 better than a slap in the face.)"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-08

"eComfort.com was great. My product was deliverd withing a few days. I had bought the original product at Menards and brought it home to find out it did not find and it was made very cheap so I went online and found eComfort.com offering the product needed made by Kohler. It fit perfect and was well made. I always believe that you pay for what you get and Kohler products are the best."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2012-06-08

"It is disturbing the amount of back talk you get from a customer service rep, but even more so when the error is on their end. Thank you Chad for allowing me to find a great business that advertises the item "in stock" and ships it the same day. Your disrespect is the reason I went there and cancelled my order with you.

Although ecomfort states an item is "in stock", it really isn't and Chad lied to me about it. He started to raise his voice at me when I called his bluff and that is why I suggest going elsewhere!!!!!

I do not doubt that ecomfort has provided a great service to others, but this time, I was lied to and I will not do business with a person like that.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-07

"Easy online order, often email updates, fast ship. A+ would order again.

Darren
N. Reading MA
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-07

"I ordered 14/4 cable to be used in the installation of my Mitsubishi mini-split system, and I am quite pleased with the smoothness of the order and the quickness of the delivery. The shipment arrived in perfect condition. Thanks eComfort for your exemplary service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-07

"I ordered a Kohler toilet from eComfort because their price was considerably cheaper than other retailers and sites. I was extremely pleased with the delivery date - they estimated 2-3 wekks, but I received my product within a week!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-06

"product was delivered to my door; safely, on a crate. My order was shipped promptly. Great pricing. Good products."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-06

"Had looked at several home improvements stores for this shower shelf niche.Could not locate one and didn't want to attempt building. Looked online and found it immediately at eComfort. They shipped it out quickly and installation was simple. So far working perfectly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-06

"I recently purchased a Schluter-Ditra trowel from ecomfort.com. They had the best price anywhere (even ebay) and shipping was included. The product arrived quickly and was packed perfectly. It was my 1st purchase from them and I couldn't be happier. :)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-06

"Nothing but goodthings to say about ecomfort.com.I have told all my friends and familey. Great prices,Great communication!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-05

"Delivered as advertised. No hassles, quick delivery, good price. The web was easy to use and my item came quickly and as described! It was great and I will definitely use eComfort.com again in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A