ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies
eCost.com

6,562 reviews
3.59 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-04-08

"Item shipped very quickly, and was exactly as advertised."


Verified
5/5

2014-04-08

"Very pleased with the service and the product. It was a refurbished printer but looked brand new!"


Verified
5/5

2014-04-08

"I received my purchase quickly and I was pleased with the secure packaging."


Verified
5/5

2014-04-08

"prompt delivery and service"


Verified
5/5

2014-04-08

"I was impressed with the quality if the product, the price and the timely delivery. "


Verified
1/5

2014-04-08

"I purchased 5 Brand New Apple iMac computers from eCost. I was going to use their eBay store but instead I called there sales team to see if they would honer their eBay store price and include the $60.00 rebate for each item. I specifically discussed the rebate terms with their sales employe "Geronette Pascua". She told me that I would be receiving a $60.00 rebate for each item so i ended up purchasing all 5 units. I received the computers and when i went to go do the rebate forms there were only 1 $30.00 rebate offered to me. I called the company again and this time spoke to "Darunday, Ann Bernadette". At first she told me i could only have the 1 rebate and it was only for $30.00. I then told her what i was offered when i purchased these units. I told her i wanted to return these units since i could not get the rebates and i would just use their eBay store do order them since they were cheaper on there. She then changed her mind and told me i would get the rebates. She sent me a $30.00 rebate form and she told me to fill it out 10 times and send it to a address. I did. Later that week I got a reply back from the rebate center telling me they would not honer any rebates for me. I have not heard back since. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-04-08

"package was delivery before the expected timeframe"


Verified
5/5

2014-04-07

"Love the computer! Perfect condition! Best prices and electronics anywhere. Quick shipping! Highly recommend"


Verified
5/5

2014-04-07

"Love my computer! Great price for the value."


Verified
5/5

2014-04-06

"easy to deal with. delivered quickly. described perfectly"


Verified
1/5

2014-04-06

"- Ordered product Saturday morning.
- Tried to confirm credit card Saturday afternoon
- Recording said to call back within business hours, even though call was during business hours.
- Checked with online chat customer service, operator said to call Monday.
- Called Monday and confirmed. Operator said order would be released.
- Checked order status one hour later, status is "discontinued".
- Did not get any notice of status by the operator that there would be trouble nor did I get an email until the next morning.
"


Verified
3/5

2014-04-04

"The product arrived in good condition, but it took a month to arrive which is unacceptable.


WJFS
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-04-04

"Fast delivery and great product"


Verified
5/5

2014-04-04

"good price and speedy delivery."


Verified
4/5

2014-04-03

"I ordered the wrong External hard drive, so I'm sending it back, but give me a couple days, I broke my right ankle and I can't get around good yet Thank you Richard L Freeze"