"The service was really quick. I place the order over the weekend and by Wednesday I had my laptop delivered. "
"These people deliver what they advertise. Very happy with my purchase."
"Quicker than expected delivery"
"Unimpressed with the technical service I received from Juan. Prices were great but service was not so great.
See below for chat with a guy who clearly did not know what he was talking about:
Chat Content:
Juan: [11:36:27 AM] Hello. My name is Juan. I’ll be happy to help you. Please give me a second to check on your question.
tom: [11:36:27 AM] two questions -1) regarding this monitor Im looking at (LG 24 DVI 1080p display - refurbished), whats the warranty on said device? 2) this model E2442TC-BN-R, when it says it takes a DVI cable for input is that a DVI-I or DVI-D cable? thanks...
Juan: [11:37:40 AM] One moment please.
[11:38:55 AM] It does not include any standard warranty Tom. That's the regular DVI cable sir.
tom: [11:46:02 AM] which one is "regular" DVI Juan? sorry i'm not a techie guy...
Juan: [11:47:00 AM] Just plain DVI.
tom: [11:48:58 AM] so on the back of the computer is says " DVI-I" on one, and "DVI-D" on the other, which one is "regular" do you know? they require two different cables it looks like...
[12:59:54 PM] Juan you still there? DVI - D is what this monitor supports, in case anybody ever asks you again...
Juan: [1:02:15 PM] It can support DVI-D
Gee thanks Juan for finally weighing in once I did the research myself and answered the question for you"
"The product came quickly and as described. Great experience! "
"The item was well priced, and delivered exactly on time with great tracking information. "
"came soooo fast. beautiful condition."
"Purchased refurbished laptop. Product performs well, but minor (meaning issue that doesn't effect performance) was more than expected and made the item awkward to give as a gift."
"Came with incorrect cables, housing was loose, and video card cuts out."
"a painless shopping experience"
"Great products with cheapest price and fast delivery."
"I ordered a re-furbished computer. It came as promised but seem to be having a little bit of trouble with it. Suppose that is not really ecost's fault but it is why I only rated it as 4 stars."
"eCost sent me a USED (box showed the return label as previously returned by another customer: computer not wrapped in a protective bag, cables loose, etc), non-working computer and only after several heated discussions did they agree to a UPS pick-up and full refund."
"Great service. Good products. Highly recommend !"
"I gave 4, rather than 5 stars because, when I bought my refurbished HP laptop loaded with Windows 8, I presumed it had a touch screen, but it does not. Also, on receiving my laptop to set up, our IT guy tells me I need Windows 8 Pro to connect to our office network, and I did not have the option to upgrade when I bought."