"Extremely good value for this item. Also... arrived very quickly using the free shipping option.

Thank you"

"The site is easy to use, cost sompetitive and quality of equipment has been great."

"Very fast shipping, great packing"

"Order arrived quickly and the new laptop is awesome! Will definitely shop here again"

"I ordered the Platinum membership late one evening in order to get a great deal on something last minute without realizing there was a 24-48 hour waiting limit once you buy the membership. I emailed customer service late at night and my ordered was shipped first thing in the morning, despite my inability to read the fine print about the waiting period. Very courteous and professional customer service. Thanks."

"Excellent product and price. Shipping of $16 was fairly high when amazon.com and others offer free shipping."

"It was very difficult to place the order due to the website not recognizing and applying the platinum membership that was required to get the special pricing on the order. Then, the shipping charges seemed to be very high - adding additional items to combine shipping and reduce the cost did not seem to work. Finally, the day AFTER the order was placed, I was informed that 1 of my 4 pieces was on backorder and would not ship. There was no estimated ship date or additional information."

"The item I ordered was as described, and delivery was prompt. I would recommend doing through Ecost to others. "

"good service and good pricing"

"Item as described, shipped promptly."

"eCost was awesome...delivered quality products very quickly at the best prices! I will definitely buy again!"

"Quick delivery! Love the laptop"

"Price drop the next day after placing my order;
Product has defects(The CS chat asked me to contact the manufacture or eCost tech support). After this post, a tech support representative contacted me;
Website didn't show my negative reviews(I gave a 2 star review but the review was not posted even though 6 days passed, the website stated post within 48 hours. I wrote another review three days ago, not shown either).
Live chat responding extremely slow with eCost CS with non-technical questions, the CS left me alone and not responding for 20 minutes....(asked at 9:38:57 AM no response until 9:57:19 AM, asked a simple yes/no question at 9:58:45 AM, no response until 10:11:01 AM).
I agree that shipping is very fast.

Update
The eCost team lead contacted me and resolved my issues, the working efficiency was pretty impressive, and they do care their customers."

"Good product that sounds great and the in-line mike works great as well. I did not receive the 2 Silicone Gel Sizes (only one) or Satin Travel Bag."

"No customer support! waited for over 1/2 hour on the on line help waiting for someone to log in to help me and gave up and phone support hours are so short by the time you look at west coast time."