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Return/Replacement policy:
0.00/5

Verified
4/5

2016-07-14

"Drip drip drip. Everything on order was right on grade. Thnx. Larry Day.
"


Verified
1/5

2016-07-13

Gatco Toilet Brush in Satin Nickel is really Chrome

"I ordered GC 1485 Gatco Toilet Brush in satin nickel. What was delivered was GC 1484 Gatco Toilet Brush in chrome packaged in a box marked satin nickel. eFaucets customer service has not been very helpful in exchanging said item. This seemingly simple exchange is dragging on with no resolution from eFaucets. I an not very impressed with their customer service. "


Verified
4/5

2016-07-10

Expensive, but cheaper than retail

"Subject says it all! Product arrived on time."


Verified
5/5

2016-07-09

Outstanding customer service!

"For the second time in as many days, I received outstanding service when calling about an exchange of plumbing fixtures for my new kitchen. Helpful advice from the representative, who went to bat for me with her supervisor, and handled all aspects of the return and ordering of the new fixtures efficiently.

I highly recommend this company to others. They stand behind their products.
"

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Likelihood of customers making future purchases
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-07-08

Prompt delivery

"Wide selection with decent prices and quick delivery!"


Verified
5/5

2016-07-08

Second Purchase from eFaucets

"Everything delivered as promised"


Verified
5/5

2016-07-08

Order completed

"The order was completed on time."


Verified
5/5

2016-07-08

Faucet is a keeper!

"It was so easy to order my new lavatory faucet fixture online. I love my new sink's Delta stainless, and it was installed with no problem! No parts missing. It's all good!"


Verified
5/5

2016-07-07

On time and reasonable cost!

"Great selection and timely delivery!"


Verified
2/5

2016-07-07

I'd be happy to pay a restocking fee

"It's difficult to use a supplier that only offers a 30 day return period. I work as a remodel contractor and on a lot of projects, we need to order parts ahead of time, sometimes before even beginning the project, and 30 days does not give us an opportunity to allow our clients to see the product in place.
We recently had a client change their mind about a pair of sinks once we set them out on the vanity. This is not unusual. But it was beyond 30 days from when we purchased them so I was not able to return them. Now I've lost the cost of the two sinks. It makes it hard to be a profitable contractor when I don't have helpful suppliers.
"


Verified
5/5

2016-07-07

"Got everything in a very timely manner. Have used the a lot and know they are reliable."


Verified
5/5

2016-07-07

GREAT!

"I ordered a MOEN 3/4 hp garbage disposal-----it is quiet and eats everything in sight--I wish the rubber entrance to the blades wouldn't fall into the disposal cutting area so often though."


Verified
5/5

2016-07-07

"I ordered , they delivered"


Verified
5/5

2016-07-07

"I purchased the sink protectors for my new Kohler ceramic sink. Received as promised and they fit perfectly. Also works well as a dish drainer. Great product."


Verified
5/5

2016-07-07

"Quick, accurate service! Big selection."