"Placing my order was fast and efficient ...my sales rep was knowledgeable and polite. She told me what to expect and to call if any questions. "
"After ordering a Barclay tub, I noticed the next day that it needed an overflow setup. Called customer service and they got on the line with the manufacturer to stop my order, and reship a new order w/ overflow outlet included. They also helped me pick out the exact plumbing equip. needed for the overflow and offered 4 different types of finishes. eFaucets did not charge extra for shipping and still gave me the extra coupon discount I had for my initial order. Thanks so much...will use again!"
"The customer service rep was excellent. He went above and beyond to find the faucets we needed in our area and were able to get the faucets next day."
"I will never shop at eFaucets.com again. I was never told that my vanity top was back ordered until three days past my delivery date. Two weeks later when once again I was waiting for my item, they had not shipped it when promised. Customer service is absolutely useless and take no responsibility for their mistakes. Not very intelligent. The supervisors are even less intelligent and useless. Trust me, stay far away. "
"This is a perfect match to my shower head. The picture was accurate so the color was just perfect. (If you look at "oil rubbed bronze" bathroom fixtures, you'll see how many shades there are!) Hard to find a hand held shower head with diverter that doesn't come with a shower head already. Quick shipping too!"
"Easy to find the part I needed on the web site. Ordered it and got it in a couple of days. Works great"
"Delivered sooner than expected, and in perfect condition. Thank you."
"NICE ADDITION TO MY SHOWER FOR THE HAND HELD HEAD."
"First time I used eFaucets.com. Price significantly less than at a retail store. Delivery came earlier than promised. Product was exactly what I ordered."
"Very happy with service. Easy to order, shipped on time and order was correct. Will use again."
"i have been waiting 2 months for the rough in valve to complete my bathroom. If the sales person told me this was all in stock. So far no valve if they buy these from China i'd find an American company."
"Product as requested. Looks great and works properly. Good price. "
"Great vanity at the lowest price on the Internet. Shipping was great. Would do it all over again if I had to. Thanks."
" Very satisfied with e- faucets except for the last delivery. Instead of sending the toilet freight like the last two toilets I ordered, they sent it FedEx and they left it at my vacant house at the front door. I guess the next day one of the work man brought it inside. Had to call to look for it and finally found it. On the order form it did say it was supposed to come freight. What happened?"
"Very satisfied, faucet received as scheduled, in good condition."