"Very disappointed as one item came as part of a nearly $4000 order that didn't work as well in space as we expected. When I tried to return that single item, I learned that there was a 15% restocking fee and ALSO that efaucets required us to use the same shipping carrier that delivered it. The costs to return the item were $10 less than the cost of the item! I should have just shopped locally where the store would take the item back! Habitat for Humanity will be grateful for my donation but I feel as if I was scammed! All the risk is on the buyer! Will never use this site again!"
"Thank you for having a great reseller product. I searched online and found your site. It was informative along with great prices, quantity, selections and delivery times. For my next project, I will be ordering again. "
"Delta products are in all 3 of our bathrooms and are good looking and work as expected. When we needed a new faucet for our kitchen there was only one product choice. I went to a local plumbing supplier and found the perfect faucet that fit the look for our older restored home, except the price tag. I came home to check the computer and found your website and our new Delta faucet for $80.00 cheaper than the local supply store. It arrived sooner than expected and was incredibly easy to install. Your site is easy to work thru and ordering. The faucet is beautiful and really makes a statement in our kitchen. I will definitely use you again. Thanks Mike and Carolyn"
"I have no complaints. They offered the best price and I got free shipping."
"We searched for a replacement facet in our granite counter top and it was difficult to find it. The search tool on the website helped us nail it the first time. It arrived and the plumber, who was skeptical when he found out we ordered from the internet, was pleasantly surprised that he had everything he needed to install."
"Came in excellent condition. So happy with my purchase!"
"In the end I ordered three separate products to change out my old shower faucet to a new single handle arrangement. They offered good selection and on each order they came through with the right product, at a good price, and with prompt delivery."
" Our faucet was delivered very quickly and the quality was perfect "
"The faucet arrived as promised and was in brand new condition. It perfectly replaces the same faucet installed in our home 18 years ago. Great price, quality and delivery."
"Shower faucet trim. Easy to navigate web site, good selection, good price. Prompt delivery, works fine. That's it."
"Kraus faucet is highly rated...and deservedly so. eFaucets had best price"
"Bought a sink that came with cabinet, top, faucet and matching mirror included. Arrived fast with no damage. Love my new sink."
"E FAUCET CAME THRU AGAIN FOR US. THE FAUCET WAS QUICKLY DELIVERED. GREAT PRICE, NICE FOLKS AT E FAUCET AND WE APPRECIATE FINE SERVICE. THANKS. IT WAS EASILY INSTALLED, WORKS WELL AND IS BEAUTIFUL.
B NELSON CHARLOTTESVILLE, VA
4-21-16"
"I purchased a $300 faucet and $23 towel ring. Since I had it for over 30 days, due to delay in building, I was told the warehouse was unwilling to take back the towel ring unless I ordered something else. It is a Delta standard towel ring that they certainly can resell - that turned a pleasant experience into an unpleasant one. Stupid customer service policy - and I won't shop with them again. "
"Despite three calls to "customer service" and several automated emails promising a return call about the delay in processing our order (though they processed our payment quickly), nothing was ever done to answer our questions or fix our problem.
Do NOT order from this company."