"they are horrible. I have run many mail order companies and their re-stocking fee is excessive. It is a third of the price of the horrible netbook they sell. they should be closed. they abuse their customers and do not care. a total scam."
"I purchased the same $99 netbook that everyone here is talking about. I purchased the additional $12 warranty. I plugged it in and it didn't hold a charge. Emailed them and they sent out another charger. That didn't work. I told them and they sent out a new battery and a new charger. Got it working for about 3 weeks. Then one day the screen had a problem where the refresh was super slow making "ghost" images of the windows. I returned that netbook and they sent out another.
The problem with everyone reviewing saying this netbook is crap is that it is true. I reviewed the specs of the netbook and knew exactly the kind of piece of crap this is going to be.
It will not connect to 802.11n routers. It doesn't have flash or java, nor can you add it. The specs say Windows on Chip and runs Windows CE. There is little is not any additional apps you can add.
It will primarily only do basic web browsing and basic email. It doesn't do flash so no feature rich websites including most kids sites. Speakers are tinny and not loud. I was however able to stream music and play some streaming windows media and youtube videos. Plug in headphones and it's fine for sound. I got exactly what I paid for. Also, I can tether this to my cellphone to browse the web, unlike my wife's NookColor.
The problem is not with the reseller. The problem is with people who don't understand technology. The specs are exactly what they are...cheap and crappy. Why are you getting mad at a reseller for a product you should have known was a big piece of crap?
CVS was selling this exact same netbook last year and received the same complaints.
Stop shortselling your kids on an educational tool and spend the extra $150 to get the HP mini or Acer EeePC if you want something useful."
"This company is truly the worst company I have ever done business with. Unlike many who have had experiences with them, I did speak with Eric, the 'store manager'. He was very rude and cocky about refusing to send a tag for the return postage and also charging the 'restocking fee' for a defective item. Basically, he told me I was out of luck to expect to get any satisfaction from this company.
I ordered the Netbook and it would not work once it was recharged. I then paid to return it and got a replacement that nearly started on fire when we recharged it. They told me that I'd have to pay the restocking fee which is outlandish for a defective item. I decided that I would take the partial refund and I then went to my credit card company and attempted to get the money back from them that way. I was successful. They credited me for the restocking fee, the rush shipping fee and also the warranty I paid for. I did not get the return shipping fee back but I was happy with what I did get. ($47.00)
I am usually a pretty savvy consumer and I was quite impressed by what appeared to be very good reviews of this product and so I purchased it based mainly on that. When I had my awful experience with them, I decided to leave a negative review and voila, it disappeared before it hit the website, therefore I was unable to warn others of this company. I only wish that I had checked further for other reviews of them on other websites before doing business with them.
If you have been ripped off by them, please consider filing a complaint with your credit card company. (There is a time limit for filing.) Have your documentation and you will most likely be successful. Do not let them get away with this and if you have a similar experience, please let others know on sites like this one so that they can be stopped. "
"eGlobal Wireless is is a complete scam! buyer beware! they even have 2 different scam sites
www.eglobalelectronics.com is another scam site they have!
Run away from this site! Report them to the Consumer Protection Agency ***-***-**** Ask for Claudette, she is handling the cases against them."
"Paid $116.99 for a mini 7" netbook - - worked horribly just like other reviewers stated. Total refund amount--$74.99, so the 'priviledge' of owning this inferior if not defective product for a week cost me $42.00. DO NOT BUY ANYTHING FROM THIS COMPANY, even minor accessories that appear risk proof. Their customer service is non-existent, and you will sorely regret it. Even extended warranties are not refunded, so a 2 year extended warranty that I purchased on an item returned 1 week after purchase is kept by the company. Run, don't walk, from this company!"
"I accepted the recommondation that was given to this so-called company by Goggle. In hindsight, I should have known that if Goggle recommends someone it is better to run away from that company/organization than do business with them. I get to join the ranks of those who have been ripped off by this company and I am making it my persoanl mission to warn everyone I come in contact with about the GIANT RIPOFF that is eGlobal Wireless.
I made the mistake of trying to purchase a "mini-netbook" for my daughter. What I received was the hieght of 1970's technology. It was total crap, the version of Windows was something totally unfamilar to me and I have been around computers since the birth of the home pc in the 70's.
The battery in my kids rc car has a longer battery life than this POS does. The wireless range on the unit is under 4 feet. I can go to the local Kmart and get 100 times the unit for the same money and less hassle if there is a problem. I know now where Capitol One got the model for their "Peggy" ads, it was from the so-called service manager at eGlobal.
I am posting this message here as well as on the University message boards with the hopes that no one ever has the misfortune of doing business with them. I am also going to send a copy of this to Goggle itself, not that I beleive that they are going to do anything as long as they are getting their money but maybe. One could hope."
"They are terrible. I bought a netbook for my daughter and it will not work with wi fi. Of course I couldn't get through to anybody on the phone and the online chat person was no help other than to tell me that it was defective and to exchange it for another one. I received my replacement and it doesn't work either. Two weeks later the phone line still says the mailbox is full. I again chatted with somebody who told me after than hour of doing the same exercise to try to figure out why the wifi wasn't working said that I should send it back for another one. I don't want another one - I just want a full refund. I asked who I can speak to regarding not having to pay the 25% restocking fee and I was told that I could only email - the phones are down until further notice. How could a business not have phone service for over two weeks!!"
"I also ordered 2 of the mini 7 in netbooks for my daughters for Christmas..Same problem here.They do not work and the company will not return my emails and the phone lines just say the mailbox is full..I am going to try to go through my C.card company but I dont know how much they can do in a situation like this..I am so upset!!Eglobalwireless is nothing more than a scam and ripoff company..I wish we all knew what to do to see that they get closed down for what they are doing to innocent customers..."
"This, without a doubt, is one of the WORST companies I've EVER dealt with. Shipment is promised in 48 hours - mine was shipped two weeks later. Product was JUNK and they refused to take it back "because of the holiday RUSH..????". O.K. - "it's defective"....then I must return it at MY expense for THEIR inspection & if they agree (??), pay a 25% re-stocking fee, plus shipping on the replacement. Customer Service is a joke...after calls & e-mails were unanswered I finally received a response (above) only after I contacted my credit card company for assistance. By that time I had re-sold the item on E-bay to someone who needed one for parts...still lost money but lesson learned. NEVER DO BUSINESS WITH eGLOBAL WIRELESS!!!!"
"I agree with every review I ordered a 7" netbook for my son and upon arrival it had some sort of weird patch job in the bottom right corner and an 'E' consisting of small red dots on the screen. It has such poor function it cannot even handle Adobe Flash Player, which is rewuired with SO many applications on the internet. My cellphone works better than theie marvelous computer did. Do noy buy from this company. They kept SO much of my money!"
"This company sucks! I ordered a netbook for $129.99 , i payed priority processing $2.90,2-3 days priority mail $10.00 and $14.00 on a 2 year warranty total charges $156.89. All this was ordered on 12/19/2010 so i can get before christmas. It didnt show up until the 3rd of January showed up in a beat up box send it back on the 5th and now i just got a refund back of $97.49 thats a loss of $59.40 their is a restocking fee of 25% from the $129.99 so i didnt even get my 2 year warranty money back and priority processing fee and mail. So i would not order from them again. Oh yeah i forgot to mention nobody never answers the phone or calls u back."
"BUYER BEWARE--eGlobal Wireless is a company you should stay away from!!! They will cheat you every way they can, they charge 25% for a restock, but add a few dollars on, for what who knows in my case an extra $2.15 not a lot but add it up to all the people who return items. Then they say there is no refund for a warrenty, but fail to tell you that when they e-mail you telling you how get this coverage is.
STOP LOOK ELSEWARE PLEASE."
"Please do not do business with this company! I ordered the netbooks 3 weeks ago, paid for expedited shipping and still have not received them.
The fun part is they say I DID received the netbooks and that it is my responsibility to contact the Post Office.
I don't think so!
What would happen if I did receive them and had tried to return them (which is apparently what many folks are doing). If they say they never got them, would THEY contact the Post Office or tell me to?
Doesn't matter. I contacted my credit card company and they returned my payment in full and are going after eGlobal.
I guess when something seems too good to be true ALWAYS USE A CREDIT CARD WITH BUYER PROTECTION!
I wish everybody the best of luck, don't give up! I think they count on that."
"you are not going to want to buy from this company. In my opinion they are a scam. I purchased the 7" netbook computer and it was defective on arrival. No fault of mine. i purchased the 2 yr warranty thinking that was a good thing. I returned the defective product and out of 113.99 plus 8.19 to ship the product backI I was refunded 74.99. They were in no way helpful or considerate of the fact that the product did not work on arrival. You can make a lot of money this way. They charged my Visa immediately and I did not receive the product for 3 weeks."
"I also had an experience with this company about an order in November and received the Monday after Black Friday.(took 3 weeks to receive it-They captured my Credit Card as soon as possible) We wanted to get it up and running for our daughter for Christmas day on the Saturday before Christmas and you guess it, problems. Wrote them and did receive a message how to fix it, but it didn't fix the problem. Called and left messages and no responds. Christmas morning, I was upset about giving the gift from Santa, but had nothing else and my husband stated, we can get it fixed, famous last words. Make a long story short, our little girl went to bed, stating "This is the worst Christmas ever" and cried herself to sleep. All because of my mistake. As of now, I'm waiting on my Credit Card company for help. I hope eGlobal Wireless gets what they desired. "