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Verified
5/5

2018-10-10

Great Customer Service!!!

"Anthony was so very patient, friendly, knowledgeable and most helpful. "


Verified
5/5

2018-10-10

?don't know what you mean

"Mario Lanza was very competent and knowledgeable. It made me feel more comfortable in his presence. He advised me to do more exercise. I usually ask for a woman. But he worked out very well."


Verified
5/5

2018-10-10

Gene was great

"I really liked my agent and he always responded to my calls and was very helpful. "


Verified
5/5

2018-10-10

Great experience with eHealth Medicare

"Helpful and friendly staff made the decision easy. "


Verified
5/5

2018-10-10

The Service

"Agent went out of her way to assist my resident with the the changing of her insurance. Myself, went on Medicare and needed a supplement. What could have been a headace ended up being a nice experience. Thank you so much!!"


Verified
5/5

2018-10-10

Fabulous service

"Great info given with regards to my questions"


Verified
5/5

2018-10-10

Ryan was terrific

"I had spoken to two other agents. Ryan was the only one who mentioned that the Plan F I was planning to get would not take new members after 2019. So I went with the Humana Plan G. He answered all f my questions and returned my calls promptly."


Verified
5/5

2018-10-10

Quality of eHealth service

"The ability to get certain medications without having to pay."


Verified
5/5

2018-10-10

Excellent service!

"I really liked being able to see the side by side premiums instead of having to wait for an agent to call."


Verified
1/5

2018-10-10

Medigap plans

"Sold me one medical policy and left me hanging on a new drug plan. Now will not call me back or return emails asking for help! Very upsetting. Not at all what I expected to happen."


Verified
1/5

2018-10-10

Rude follow up

"Online experience was fine. Easy to complete and prompt response. A follow up phone call was received by me at some point afterward and to be frank I have never encountered such a rude person doing a customer service follow up. I ended up hanging up rather than trying to deal with that kind of attitude."


Verified
5/5

2018-10-10

Best why to get your insurance

"When I called I told the agent what I was looking for and she checked all the plans to make sure my doctors were covered by the plan,then she pulled up my current insurance and compared them and we decided that the plan was best for me so I am with Humana choice ppo."

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Verified
5/5

2018-10-10

Excellant help and responsiveness

"Agent walked me through the options and a selection, then helped me with getting my Medicare coverage in order to get approval in time. I only had 2 weeks to get it all done and they did it. I do wish I had gotten on it sooner."

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Verified
4/5

2018-10-10

One-stop shopping for Medicare plans

"Every year I shop my Medicare Supplement Plan G to see if another insurer has lower premiums. And, every year eHealth identifies a lower premium carrier to which I switch. This year, I was able to switch to Anthem/BCBS for a lower premium PLUS Silver Sneakers. My only hiccup was that during the application process, the application was sent to Aetna. Fortunately, I was able to email, online contact and phone call Aetna to let them know that my application had been incorrectly sent to them and for them to cancel it. They were able to terminate the application processing and sent me a letter informing me that the application had been cancelled. Anthem promptly accepted my application and I received my member card.

eHealth saved me hours of searching myself across insurers for the identical Medicare Supplement Plan G for less + Silver Sneakers.
"

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Verified
5/5

2018-10-10

Great Insurance

"Good all around coverage."