"Not refund to a broken item after i returned the product. And not replying any email too"

"Amazing quality with super fast shipping; Placed the order on 23rd late night, and I got the item on 29th afternoon. wow!
California has one of the strictest law in airsoft import/transport, and this company got everything right. That is only like 3 business days since pass Monday was a Holiday. Highly recommended to buy from eHobby Asia!"

"Worst customer service! Really bad experience!
No refund given despite several contacts!
Do not bother! Even if they are the cheapest, pay more elsewhere!"

"Great page very easy to use cant wait to get my stuff.. Will be going back and spending more if all goes well getting into country.

I told my friends and they can't wait"

"Thank you all for the reviews!
I was just about to buy a sniper rifle from ehobbyasia for my son, but after reading the many reviews i have decided not to proceed."

"This is the product: G & P M16A1 Steel Forward Assist, Order # 100438933
  In the description Built Material is Steel, and the picture looks a nice product machined , and this is the main reason I bought this product, because I wanted to give a nice touch to my airsoft replica, and what I got is ugly molded aluminium.
  I wrote a review submitted on October 1, 2014 in which I said that this component is molded aluminum, not steel machined as in the picture. Why was not accepted? This is the reality, I did not want to write anything bad.
You are a respected seller celebrates ten years in the field, I do not want to buy anything other than what is described or photographed for sample.
I can tell you that if the picture and description was real, I do not even bother to buy G & P M16A1 Steel Forward Assist.
Since I received the package 27.09.2014, I wrote three e-meil, unanswered, I am totally ignored."

"Ordered bunch of parts for my KSC G17
beside sluggish email response, (48 hours)
it's fast shipping and all is to my full satisfaction"

"Great products and prices but awful customer service. I have encountered so many problems when ordering with them and it's so difficult to get through to their customer service as the only method of communication with them is email. They take up to 2 weeks to reply my emails and their are times that they obviously choose to ignore my emails, especially when they know that they're wrong."

"I purchased a JG BAR 10 from Ehobby.
After receiving the rifle it was obvious that it was used.
They asked for proof with pictures.
I sent pictures. I heard back a week later asking for more pictures.
I took more pictures.
After many many emails, they offered to credit me the amount for the gun, plus shipping cost and I keep the gun.
I agreed to these terms
Sounded good at first, but when i checked my account they had not credited me the amount agreed upon, but instead $30USD less. I have made several attempts to make contact with them with no success. They seem to not give half a sh!t about paying customers, making future sales, or bad reviews.

Worst customer service ever
Avoid this seller"

"they are a great store with low prices it's great for your airsoft or rc needs make sure you check it out!"

"About two months ago I made an order of a Umarex USP .45 and a G&P M3 flashlight. (The rail adapter was from Redwolf.)

I love the USP .45 to bits, and it has yet to fail me. The flashlight however is a royal pain in the ass. There seems to be a problem with the bulb, and it just turns off randomly whenever I'm using it. Obviously this level of reliability isn't acceptable for use in a game.

So I send a kindly worded email to eHobby stating how I love the USP but the flashlight in my order seems to be faulty and if I could get some sort of replacement. No reply whatsoever. I've sent about 4 emails now, each one steadily getting less and less polite. I'm pretty pissed that it's now two months later, and I haven't even gotten a reply.


Honestly, save yourself the headache and buy from somewhere else. My experiences with Redwolf have been nothing short of excellent. Go there instead. "

"After my experience with ehobbyasia I would tell everyone to not order anything from this company.

I made a $195 order of a number of items from this company and made payment through Paypal. They shipped the order quickly and I received it. I opened it and found that they had sent most of the correct items, but four of the items were not what I ordered.

I contacted them by email immediately after discovering their shipping error, they responded stating that their warehouse confirmed that they had send the items to me, and attached a copy of the invoice. I reviewed the invoice and I confirmed that I had ordered what I thought I ordered and they had made a mistake in sending me the wrong product.

I again emailed them to inform them that they had indeed sent me the wrong product. The responded by asking me to send the a picture. So I took a digital picture of the four wrong items and emailed it to them.

They send a response that said they required pictures of all the items I received, well that was difficult as I had already used several of the items that were correct in order and disposed of the packaging. I sent them another email stating this.

They responded finally that I needed to pay for shipping the wrong product back to them at my expense and they would ship me the correct product.

Now I am really upset, I send them another email stating that I did not believe that I should be responsible for shipping when they're the ones that made the shipping mistake.

They then offered me a store credit for my shipping cost, but why would I want a store credit for a company I will never do business with again?

I then disputed the transaction with Paypal. They reviewed the claim and then told me I had to ship the items back to ehobbyasia for a full refund.

So, because ehobbyasia is incompetent and makes mistakes in shipping products I have to spend more money to correct their mistake. Or I have to eat the $25.04 that they stole from me by sending the wrong product.

I will never order anything from ehobbyasia, and I would tell anyone considering it that they should not. In my opinion they are clearly thieves."

"You can easily purchase from eHOBBY ASIA. What you won't get for your money is customer service. I purchased their Russian POSP Rifle Scope. It was listed as authentic Russian Surplus. I ordered the scope, and DID NOT get an invoice with the order number. Within hours I learned that these scopes are not as advertized. I attempted to cancel by contacting them by e-mail. Name the excuse they used when and if they responded. I provided all the information they needed. Given four days, they were not able to locate the order and cancel it. The scope was shipped. They refuse to pay shipping back and want a 10% re-stocking fee. Order at your on hazard from eHobby Asia. "

"hey i bout a glock 18. could i get it? i hope so if i dont i dont know what i would do. got it from ehobby asia will they take my money? i bout it 2day ago. PLZ SOME1 HELP ME WITH THIS BECAUSE I BEEN HEARING BAD THINGS ABOUT AHOBBY ASIA!
"

"I ordered $1.6K USD of Airsoft equipment, including a top-of-the-line G&P MRP AEG rifle replica, EAC MEU 1911 pistol replica, and all the accessories that I could think of having from various manufacturers. The order was shipped 3-days later after a weekend with UPS Express and arrived in the US 4-days later exactly. All the equipment had blaze orange tips installed on the muzzles to comply with US Customs policies and arrived without any issues. Everything was very well packaged into one large box with plastic air bags for support and came without a scratch.

I chose eHobbyAsia.com since they had the best selection of the great G&P products at the lowest prices that I found on the Internet and a good reputation in the Airsoft community. I got my order and I'm very happy with the company. I will purchase more from them in the future."