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Verified
5/5

2005-01-07

"great service, fast processing time, very satisfied."

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Is easy to do business with
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Is consumer focused
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
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Delivering products on-time
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Overall technical support
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Making decisions on their own
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Being trustworthy
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Being knowledgeable
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Overall customer service
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Verified
5/5

2005-01-07

"Super fast shipment, great product, great price. Would do business with again."

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Verified
5/5

2005-01-05

" Fast friendly service. High end DVD burner at a great price. I put this dealer on my favorite seller list."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
Ease of checking delivery status
N/A
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
Being trustworthy
Being knowledgeable
N/A
Overall customer service
Customer service making decisions on their own
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Customer service being easy to reach
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Customer service being trustworthy
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
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5/5

2005-01-05

"Excellent service. Shipped item < 24 hrs after purchase."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
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Overall web site
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Web site being easy to use
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Speed of web site
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5/5

2005-01-04

"Exellent service and good price, this is the second time that I buy to eWaggle.com and I feel satisfied.
Thanks you
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
Overall customer service
N/A
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
4/5

2004-12-30

"Seller went out of his way to complete the sale after I on-line payment wouldnt go through. Thank you very much."

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Verified
5/5

2004-12-25

"Great service!! and communication. Very professional. I like the fact that they provide tracking information for our orders. Will shop from again!!"

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5/5

2004-12-24

"

the above order arrived approx 5 days after the shipping date in good condition. As yet I have not had opportunity to put the item to the test to know how it preforms. If you want to know about preformance contact me later.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process

Verified
5/5

2004-12-21

"Purchasing from this company was a pleasent experience.Fast shipping. I would buy from them again. AAA Service & E-Mails.Their customer support is excellent. Being new to DVD recording I contacted them,and with-in 20 min.they responded,telling me exactly what to do.Anybody buying from Waggle should have no fears,they're a great company to buy from & support is terrific."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
Being knowledgeable
Making decisions on their own
Being easy to reach
Resolving problems
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

jfw
Verified
5/5

2004-12-15

"My order arrived within the time frame promised. When I got the chance to install it, I did run into some problem which was not specifically addressed in the Mfgr's User Manual, nor at the www.ewaggle/com/ext_format/exthddsupport.htm. I placed a call to ewaggle support and left a message on answering machine. Support called back within 4 hours and also emailed suggested fix, with offer to expand advice if first fix did not work. I did need additional help and communicated this through email and received additional suggestions back in email, in a timely manner. Support's assistance has me up and running.
I suggest that an explanation of the purpose of the multi-connectors on the cable provided with the drive be included in the online support information.
I am most pleased with the product,shipping and support.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
N/A
Overall technical support
Resolving problems
Being knowledgeable
Being trustworthy
N/A
Being easy to reach
Making decisions on their own
N/A
Overall customer service
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
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Speed of web site
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Web site being easy to use
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Verified
5/5

2004-12-12

"Order came on time, installed HDD excellent service will be doing business with you again."

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Overall quality of the company
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Is committed to quality products and services
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Is consumer focused

Verified
5/5

2004-12-11

"Excellent! Surprisingly excellent!

Got eWaggle's name from online hardware review of the new CD/DVD-R drive I was looking at. Turns out eWaggle's price was in fact the best.

Bought, confirmed, shipped, all within 1 day.

Terrific.
"

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4/5

2004-12-06

"Web site is very comprehensive. Large selection at great prices. Checkout process went smoothly."

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Verified
5/5

2004-12-01

" Received product a day ahead of schedule and am very happy w/the fast service. Would look to Waggle first brfore going to the net."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Overall customer service
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Customer service making decisions on their own
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Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
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Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2004-11-23

"Very quick service, considerate of security and pleasant to deal with. Thank you!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
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Customer service being trustworthy
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Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability