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gilbingoes
Verified
5/5

2004-11-14

"Excellent service. I recieved my product 2 days after I ordered it and everything was in order."

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Pricing of products and services
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Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
palmeraaa
Verified
5/5

2004-11-13

"I'm completely satisfied with Waggle Systems. They delivered good customer service and quality merchandise in a timely fashion. My order arrived 1 day ahead of schedule in excellent condition."

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Is easy to do business with
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jimbabwe
Verified
5/5

2004-11-09

"Items were reasonably priced, shipped quickly, and arrived in good condition. Thank you."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
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Overall web site
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Web site being easy to use
jkefalas
5/5

2004-10-28

"Same-day shipping, great below-market price (incl. shipping price!). What more could I ask for. The best transaction I've had with a high-volume e-bay seller, ever!

J. Kefalas - Ann Arbor, MI"

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fracas55
Verified
4/5

2004-10-22

"10/22/04 - Received external HD enclosure + HD, tested on both Windows PC and Mac - device is recognized by both, but need to find out how to format HD on the mac.. :( Also,drive is not recognized as "Maxtor" brand,as advertised :( LIGHTNING FAST shipment, though..."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
N/A
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
nickster65
Verified
5/5

2004-10-21

"Extremly fast processing and shipping. I will order from Ewaggle again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being knowledgeable
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Being easy to reach
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Overall web site
Speed of web site
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Web site being easy to use
eb_morris
Verified
5/5

2004-10-21

"First time experience with eWaggle. I online ordered an LG DVD burner with DVD RAM capability. This merchandize was offered with free ground shipping. It was shipped on the day of the order and delivered by FedEx on the day FedEx forecast.
The drive was well priced, very well packed and came with the manual and drive. No cables. I am very pleased with the price and service."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
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Being knowledgeable
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Making decisions on their own
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Overall web site
Web site being easy to use
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dpclark1701
Verified
5/5

2004-10-20

"This company has been fantastic to deal with! First, their price was excellent--and they offered free shipping via FedEX. They shipped the order the same day--then when FedEx lost the package, they called FedEx to track the order. When it was determined that the order was lost, EWaggle immediately (same day) shipped me a replacement order. I should have my replacement tomorrow. Thanks, EWaggle!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Overall technical support
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Being trustworthy
N/A
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Making decisions on their own
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Being knowledgeable
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Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
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Web site reliability
Speed of web site
Web site being easy to use
lrpv10
Verified
4/5

2004-10-20

"I placed my order on October 9 for NEC ND3500A 16x Double Layer DVD+/-RW Drive with NERO 6.0 SUITE. My order arrives on October 15. I installed it with easea , took 10 minutes to do it.
Nero 6 which came with the order is a super dvd software. I got the best price and free shipping. I will definitely buy from ewaggle again.

"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
rwisdom
Verified
5/5

2004-10-17

"I received the hard drive quickly. I added it to my computer no problem, and it is working good. I am pleased! Thanks!"

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Pricing of products and services
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Is committed to quality products and services
Is trustworthy
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Is consumer focused
mwulf
Verified
5/5

2004-10-15

"Super fast, Same Day As Order Shipping! Items arrived quickly and exactly as described! This is a great vender and I'll do business with them again!
Highly recommended!
Mike."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being trustworthy
Resolving problems
N/A
Making decisions on their own
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
fUuiWhkc
Verified
5/5

2004-10-14

"Correct product, promptly shipped, excellent price."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
N/A
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
N/A
Likelihood of customer recommendations
N/A
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
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Resolving problems
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mikal_aganti
Verified
5/5

2004-10-13

"Very good customer service. Did have a problem with it after a few weeks, but they were quick to repair it."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Being knowledgeable
Overall customer service
N/A
Customer service being trustworthy
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Customer service being easy to reach
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Customer service being knowledgeable
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Customer service making decisions on their own
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Customer service resolving problems
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability
delehanty293
Verified
5/5

2004-10-12

"Very fast shipping, excellent communication and nice pricing. Will definitely do business here again. Michael D."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Masako
Verified
4/5

2004-10-09

"The first thing I bought was the USB 2.0 external DVDRW Drive. It didn't work at first and I was pretty bad so I wrote to Ewaggle at 12 am to contact me the next day and they contacted me the next day at 10 am! They were so nice about everything and I returned my USB2.0 to exchange it for a USB2.0 & Firewire enabled casing and all this transcations happened within a week! I also wasn't charged the handling fee I just had to pay for postage! I'm so happy with my DVDRW! I'd definitly buy from them again cause I know they excel so much in Service! "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services