"I'm completely satisfied with my order as of now. I received it on time, and appears to be in perfect shape. I haven't tested the product yet, but im almost positive it will work perfectly. I give superbiiz a rating of 5 out of 5 stars. I would recommend their site/ business to friends and associates. "

"Fast shipping, good price and great service."

"Very positive shopping experience. Reputable e-store, best deals on the internet, fast shipping. Highly recommended. "

"I had some trouble getting my credit card verified. I was very satisfied with the support I received with this situation. The customer service was great. Keep it up eWiz!!"

"I have started using eWiz.com after finding them on ebay. The purchase I made on ebay was shipped quickly and arrived in mostly good condition, but there was a small problem with a part of the order. The RMA process was smooth and simple, and I received the partial refund for the mistake. After that, I have made many more (and much more expensive) orders from eWiz that have arrived quickly in flawless condition.

Companies will occasionally make mistakes, but how they handle those mistakes shows you the true nature of that company. eWiz stepped up to quickly fix the small $1 mistake they made on my first order, and for that have earned a repeat customer."

"eWiz is definitely one of the better retailers out there. I've made several purchases through them this year and had no problems with anyone of them.

My latest order became back ordered and they let me know right away (within hours) and gave me the option to cancel or continue and that it might take 2 or 3 days to ship. I replied back to let them know I wanted keep my order.

The item shipped the next day (day after my order)!! I also got a friendly and personal reply back to my email asking them to keep my order.

Very happy with these guys. Great prices! Great products! Fast Shipping! Great Customer Service! What else can you expect?"

"I was very impressed with eWiz's customer service. Had a problem with my motherboard which I RMAed. When I called to find the status, one of the managers called me back on Friday night (right before closing) and had a new board mailed to me.

I think this is one of the rare times I actually received a callback from customer service - despite numerous promises.

The only downside to this experience is that I had to pay return shipping. However, their website clearly stated that policy and its becoming pretty common so I'm not complaining."

"Order was received as described, well packed, and processed in a timely manner."

"I did get the items I ordered quickly. Unfortunately, because I did not know the difference, the voice modems I ordered were full height not half height like I needed. I could not tell from the picture of the box or from the description whether they were full or half height. But, because they were low cost I will see if I can use them elsewhere.

Thanks,
Richard

Update: The vendor contacted and was eager to make good on my purchase. We resolved my concerns to my satisfaction. I would purchase from this vendor again.
Thanks,
Richard"

"A first time buyer, I was very impressed with eWiz.com / SuperBiiz and highly recommend them to supply computer components. I needed a T9500 mobile CPU and eWiz delivered in two days! And that was with standard shipping. Now my Vostro 1700 laptop has Vt-X support and 2.6 GhZ. *****"

"This company is a joke, I wish I had never found them. Maybe I can save other people the trouble though.

I ordered a Promise FastTrak RAID controller card from eWiz on May 8th, it shipped on the 11th. I got the card, used it for all of two weeks, then decided I didn't need it for my setup. The only thing I used was the card, I never took out the manual or cables. I requested an RMA from eWiz online, and got a call from them shortly afterwards. I spoke with a person named Rocky who, in my eyes, basically tried to scare me into not returning the card. He said I had to have the card back at eWiz before the 10th, which would be my 30 days. The website says the item simply has to be returned in 15 days, so who's right?

The card ended up getting back there on 10th, it took eWiz all of 12 days to examine it, and I got an e-mail. They said they were denying my refund because the PCI card bracket had a miniscule scratch on the top, which on the picture they included looked like it was about 1/8" long. They denied the refund because of this scratch and claimed the card was not in unused condition. The fact that they considered that a deniable cause is mind boggling. I replied promptly to the e-mail (which was sent by Rocky) stating the other problem I had with this was the fact that the product was not sealed from the manufacturer, so this "micro-scratch" may not even be from me. It could be from another customer who bought and returned the card and it some how got past returns the first time. Well, I never got a response from the e-mail, or a call, but the card eventually turned up back on my doorstep, thanks for nothing eWiz. I should have known from the start, from the fact that they charge a 15% restock fee even when they require the product to be sealed/unused. 15% for someone to take 30 seconds to place it back into the inventory system? What a scam. Other retailers charge a similar fee, but at least they will take back open box items.

Now I'm stuck trying to sell this card over the web, as I have no use for it. Take my advice, don't be suckered by eWiz, or the other two aliases they sell under, because once they have your money, you don't mean a thing anymore."

"Excelant service. Products arriaved quick and were as expected. Thank You."

"Nice Customer support and fast shipping."

"Shipped same day and received on time (next day) as usual. I can always count on eWiz.com to get stuff to me quick."

"My order was processed and shipped to me promptly.
I was completly satisfied with my purchase and would order items from this merchant again."