"Despite having a number of glitches and issues with SuperBiiz accepting my billing information, the support staff there proved exceptionally accommodating and helpful when I called for assistance! I will be sure to look to SuperBiiz again in the future, as their customer service is absolutely lovely!"

"Fast shipping with no hassle and my item was exactly as described."

"The checkout process was kind of a pain. I believe in security but the process was too much. Almost to the point of me going elsewhere."

"Ordered my products on a Friday and wanted to ship to my work address, which is different than my billing address. True to their word, Superbiiz contacted my bank/card company over the weekend to verify the information before putting the order through. It took a quick call early the next week with customer service, my bank, and me to get everything squared away. Some people may think it's a hassle, but I would rather a company put a priority on safety. Kudos to Superbiiz for their great customer service and I look forward to my package and hopefully future orders. Thanks again."

"I purchased a Xeon processor from Superbiz, because they had the best price, and for no other reason. Their coupon code worked perfectly, and the price still would have beaten all the others without a coupon. Checkout worked easily, and I was able to use paypal with no trouble. They shipped my processor out in a timely fashion, and had it packed securely with lots of cushioning. I think that it arrived 3 or 4 days after I placed the order, and I used the cheapest ground shipping they had."

"I ordered originally a video card that came for a good price, and though the order took a while to process and there were credit card complications, their customer support was very nice and helped me every step of the way."

"Very satisfied with how Superbiiz handled my faulty computer part and kept in contact with me. I ordered an Intel i5 processor and upon installation found it was defective. I submitted an RMA request and shipped the part back (I paid for the shipping) This part was crucial in a time sensitive computer build and I could not continue without it so I kept bugging the customer service department asking for updates every few days. Superbiiz was very helpful and notified me every time there was an update. Superbiiz could not fix the issue at the store and ended up having to ship it to Intel for further testing. Long story short I shipped the item on 10/2/15 and I am expecting it on 10/24/15. I am not upset at the time this has taken as this is standard procedure when a processor is faulty and must be tested to find the issue. I would do business with Superbiiz again, but might think about Amazon first as they have free 2 day shipping with Prime and send a replacement item before they receive the defective one. "

"Had an issue with my credit card when trying to order computer parts. I called and Jennifer helped me to continue processing the order promptly and painlessly. She sent a confirmation email quickly after the call. Great customer service outcome from a potentially frustrating situation. "

"They were very personal in getting my order straightened out, and the service was very fast. I recieved 2 personal emails from different people telling me my order had been fixed. This is the dunder mifflin of tech distributers."

"Jennifer Calhoun helped me immensely my doing everything she could to make sure my product got shipped to me. I appreciate everything she did for me and she has secured Superbiiz a return customer."

"it was unfortunate that one of the items was out of stock, but they handled it pretty well. My experience was made a little worse when they told me to call them and it went to voice mail twice, but when I finally was contacted, they were efficient and helpful, though there was a slight mix-up regarding whether or not I actually had to sign a form or not."

"I was searching on a PC part picking web site and it lead me to SuperBiiz because SuperBiiz was having the cheapest price for the kind of graphics card I wanted. I was a bit skeptical at first being so used to Newegg, eBay and the like, but my payment went through fast, and my graphics card and its printed package had no faults! Also, it was very neatly tucked into a bigger box that was used to ship it to me. Very satisfied with my purchase. The only thing I might want to mention however is it seemed the handling before the processing (shipping it) took a bit longer than expected; maybe 2-3 days. The shipping itself was fast though"

"My bank put a hold on my debt card so my order didn't go through, SuperBiiz worked with me until the bank took the hold off and placed my order really quickly! They are a very understanding and helpful company!"

"Horrible return policy - Watch out!
I purchased a graphics card and it didn't fit in my PC. I determined this without even taking the board out of the static resistant wrapper. This company refused to accept the return simply because the seals on the box were severed and even though I offered to return with everything intact. There's just too much competition in this business for them to maintain such an unreasonable policy."

"I had an awesome experience with SuperBiiz! I had an issue with my billing address and SuperBiiz emailed me and it was resolved almost immediately. I will definitely shop with SuperBiiz next time o have any computer related need. Special thanks to Sean Young for the rapid response and great customer service!"