" I plan on buying more products from superbiiz The shipping was fast when I hope they continue to have good deals on low prices on items as what really works for me
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"SuperBiz and a great price on this; was a tad bit slow in getting it out the door. And while the package did not have shrink wrap it was clear that the unit was brand new as advertised."
"Super easy ordering process & my order came 2 days EARLY!!!"
"I didn't really communicate with them. I just ordered online and they shipped it pretty quick. Packaging was sufficient and the item was correct. "
"Superbiiz had a good price on a CPU for my new build and I decided to jump on it. Checkout was fast and easy, shipping came quickly. No complaints!"
"Unbeatable prices and everything came as expected and came sooner than expected"
"I purchased an i5 6600k for a very low price compared to other places as well as a NZXT hue+.
The hue+ wound up being out of stock and customer service contacted me within 15 MINUTES of my order to let me know what was going on and possible solutions. They acted quickly and responded to my questions professionally and thoroughly.
As someone who hadn't heard of SuperBizz until placing my order, I highly recommend doing business with them. You wont be dissapointed."
"I love the customer service they are very customer friendly and will assist you in any needs. I was very pleased that I would get an email response back in very little time for a question that was being asked."
"Ordering from SuperBiiz has been one of the worst experiences I've had with an online retailer. It has taken 10 days for my order to be shipped. Communication was extremely lackluster. I emailed and called multiple times to get an update on my order status. I was told it was shipped last week and they would email me a tracking number the following day. Nothing was emailed until 3 days later when my order actually shipped. Had I known it would be this much of a hassle and delay, I would have spent an extra $30-40 and shopped at another more reliable retailer.
This was my first and last time purchasing through SuperBiiz."
"The shipping and processing times I have experienced with my latest order from SuperBiiz is completely unacceptable. I placed this order on the 27th of June. My order has actually been split into 3 different shipments, not two as the rep suggested in an email to me two days after the order was placed. That's good customer service, but she stated it was to "expedite" the order which is a complete lie.
The first package left SuperBiiz 3 days after the order was originally placed, with the last two packages leaving yesterday (July 6th), 10 days after the order was placed. This now pushes the expected delivery date and the arrival of all parts ordered to 15 days after the order was placed. I would like to add that I also purchased parts for this particular PC build from 3 other vendors, which have all arrived as of Friday last week. SuperBiiz is the only vendor that has yet to arrive as of last Friday.
I purchased these parts from SuperBiiz because of the prices of the individual parts, however shipping costs charged by them push the price higher than two of the other vendors I ordered from. Regardless of this price increase for shipping, the shipping and processing times are still significantly longer. This is not a satisfactory result one would expect when shipping prices are higher than competitors.
Because of the deception regarding shipping prices and speed of delivery, I will not be placing orders with SuperBiiz again. I'll also add this wait is for an SSD, a case and a processor. What they quote and state is not information to be trusted. 15 days of shipping and processing is unacceptable for such a small order, shipping charges higher than competitors and all packages staying within the domestic United States. They should not advertise fast shipping times and lower prices, it's far from the truth."
"So I was helped by a very bright and useful lady named Jennifer. She was a super helpful gal. Even though I was being really annoying, she stuck with me and got back to me as soon as she possibly could. We need more people like Jennifer in this world."
"Ordered an MSI GTX 1070 Gaming X video card since it was in stock here and most retailers were out of stock or only had the reference version. I was worried that stock had run out while doing my checking out and didn't see any progress on the status of my order. One quick phone call to customer service took care of that and it was shipped out that same afternoon. Very satisfied overall and I do recommend them!!!!"
"I had an issue with my order due to an error on my side. SuperBiiz was very attentive & helped me resolve it quickly."
"I ordered an Intel i5-6500 Processor from SuperBiiz last week, and unfortunately my package got mixed up with someone elses. I received the incorrect product, it happens. I gave them a call and they quickly fixed the problem! Everyone I spoke to was very nice and professional - They were able to send the correct product to me in 1 business day, and gave me a shipping sticker to return the incorrect processor. I am very impressed with the way they handled my transaction, even though there was a problem with the order. I will definitely be using them again, simply because they cared enough about me as a customer to fix my problem right away."
"Received in double quick time and in excellent condition.
Thanks for the great service !!!"