"Horrible I cancell after 10m and charge 60Euros
Bad company "

"Not so good charge me for cancellation after 1 minute of booking, because need to changes the date and time."

"Got to the counter early and absolutely no cars available. The wait was 3 to 4 hours which turned out to the next morning with no guarantee of a car. I had to rent an other car for twice the price from an other rental company. Cost me a ride on top of that that night. I got Zero customer service. They send you to a recorded message urging you to send an email. 2 days later still no response or refund. Time for a chargeback. I had reserved a month early."

"Our flight was delayed. We emailed to notify about the delay, arrived at the Routes rental office and we’re told that the rental was canceled and they rented our vehicle to someone else. Called customer service and we’re told to email customer support to request a refund. We haven’t heard anything back from customer support. Order ID: B65536108"

"economybookings didn't inform about limitations and extra costs for foreigners and the support centre didn't answer a call. The refund hasn't been paid"

"There was no effort here and it took a few minutes"

"Had to cancel in couple hours after booking, but don's see a refund full charge of $229... Also company is showing wrong address of Thrifty car rental at Dulles airport on their invoice! What's not to love?"

"The next day I noticed $300+ was taken out of my bank account from them. Then I got a phone call and a lady told me that my payment method wasn’t going through. So I said yes it did, I saw 300$ taken out this morning and she didn’t even let me talk or finish my sentence, she was so arrogant and rude. So I said fine I will go check goodbye. So I cancelled that reservation and booked with Avis instead. I still didn’t receive my refund and I don’t think I ever will"

"The final price at the rental car agency "

"The information about the insurance is very not clear. "

"I booked a car for a week+ through the site.
At first the process was clean and I soon got my confirmation.
Then 10min later I've got a cancellation, without any reason provided.

Needles to say I'm taking my business somewhere else next time"

"First time I use this site. The price in economybookings was much lower than the one offered by the rental company, and the process was quite easy. I hope a good service when taking the car next month."

"very good very good del all "

"It is unreasonable to increase the price after the customer pays, and an additional handling fee will be charged"

"Cannot get refunded the voucher that the rental company wouldn't accept"