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Return/Replacement policy:
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Verified
2/5

2016-05-05

Disappointed

"I placed an order on 4/24 and was not notified my that it was on back order. I emailed the company three times and never received a response. My event is on May 18 and was told items should be in on May 9.

Would have appreciated if I was notified items were on back order. Now, I waiting to see if items will be available on May 9, I have paid for the merchandise and have not received one item even those that were not on back order.
"


Verified
5/5

2016-05-05

"I bought the organza favor bags. The colors were incredible and the quality was so much more than I was expecting1"


Verified
1/5

2016-05-05

Never contacted me back

"I received 3 white trees that had chipped paint. I asked them to send me more for a wedding. Still no response back. Awful customer service "


Verified
5/5

2016-05-05

Omg you saved my wedding

"So I found this website and you guys have sVed my wedding .. I would have had nothing at my wedding but disposable junk.. Your prices made it so that it could look amazing ... Thank you thank you thank you "


Verified
5/5

2016-05-05

I love eFavorMart.com

"They are amazing. The price is great. The service is reliable. And fast delivery. "


Verified
5/5

2016-05-05

Love this company!

"Ordering is easy & delivery is on time!"


Verified
5/5

2016-05-05

Great Quality

"I bought this favors based on Review on this website , very nice and delivery on time"


Verified
5/5

2016-05-05

"Great service, exactly what I expected!! "


Verified
5/5

2016-05-05

Awesome

"Love them just what I wanted"


Verified
4/5

2016-05-05

"Have not received my order? Still waiting for it.
Thank you Elizabeth Bryant of NPChurch.
"


Verified
5/5

2016-05-05

More than Satisfied with everything overall. Will order again from company

"More than satified with everything overall. Will order again from the company. Thankyou for the great experience"


Verified
1/5

2016-05-05

Deceiving

"i ordered navy blue chargers according to the picture and the title of the item. When they come in, it's royal blue and there's nothing I can do with them. It cost me $13 for a pack of 6 plates which is good plus shipping was like $7 but if I want to return it, it'll cost me $20 because of the weight of the plates plus this website keeps a percentage of the $12.99. So really, returning it is wasting more money. Very unhappy with the color title on the website and the image posted. I wouldn't have wasted my time if I knew the true color. And I can't find navy charger plates anywhere!

And like I said, when I got the plates they were a ROYAL BLUE. Which means you don't know how to label your items. Navy is navy. Royal is brighter. I'd send a picture if I could. And I did speak with an agent about your return policy. It's not flexible according to them. You keep a percentage of the item and I have to pay to ship it back myself. Which makes returns more expensive than what the item is worth.
"

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Verified
2/5

2016-05-05

Not what i ordered! 50/50 chance

"I received my two orders timely but unfortunately there were two problems that continue unresolved. I ordered 100 special printed favor boxes. When we assembled them 17 were defective. I emailed and used the chat feature of the site, but have not heard back. I was told I could get a credit on my account. I need the boxes.
My second order arrived with the wrong votive candles holders... I again emailed but have not heard back. I think that this site is a 50/50 chance if you order from it
"


Verified
2/5

2016-05-05

Inventory Control

"I ordered some table napkins on April 24th - still waiting - anxiously for them to be delivered for an event being held in 2 days."


Verified
5/5

2016-05-05

Last Minute

"At the last minute, I had to come up with some party favors. eFavorMart.com saved me with a quick order and fast delivery. Also, the prices were very reasonable.

Thank You eFavorMart.com
"