"Mason & team provide an amazing service and always there to help. Give them a try and you will most likely reach out to them to purchase your TV, Audio and more.
Finally doing online business like you are in the store."
"I ordered a pair of speaker stands from EFLC and I had a great experience with them. The package was shipped within 24 hours and was delivered to me 2 days later. Everything was well packaged and arrived in great condition. They had the cheapest price around and I was impressed with their service.
Thank you!"
"Ordered the Q90T got it ahead of schedule and at the best price."
"I ordered and it was shipped the next day. Great price for an excellent sub woofer. I would definitely recommend."
"Recently purchased a Samsung HW-950N soundbar package and the service received was exceptional. Tried to order 2019 model of soundbar which was on sale, however when advised it was unfortunately sold out and no longer available, I was offer the 2020 model at tbe 2019 model at sale price. Delivery of the product to the east coast was extrelmely quick. I would not hesitate recommending Electronics for Less to anyone looking to purchase electronics online. I love an enterprise that truly values its customers."
"Very fast and smooth transaction."
"I will start by saying that I have spent thousands with this company over the last year or so. The main reason being that they carry SVS products for a fair price, offer several payment options that work for me, and are the only ones in Canada that do so. Why SVS hasn't partnered with a Westcoast dealer, I have no idea. I live on the Westcoast.
Back on October 23rd, I purchased a pair of Pinnacle speakers. As EFLC's advertising boasts, purchase today and we'll ship by tomorrow. Well, after several emails, roughly seven weeks of delays, and having to physically drive to my local DHL delivery depot, I got my speakers. DHL was little help in locating my speakers. More recently I purchased a center channel, paid the extra $65 bucks for expedited shipping, and received my item in two business days, good times. Okay, so I'm on a roll, and with a few extra hard-earned bucks to spend I thought I'd complete the trifecta with satellite speakers and take advantage of their free shipping...' order today and we ship on Tuesday'. Not so much. After sending another email asking when I can expect shipment, I received the generic "we are working hard to blah blah blah, please give us another 24-48 hours", this would bring us to a week after purchase, you get the idea. Funny how when I spent the extra on shipping and didn't take advantage of their 'free shipping', I received my things as advertised. This is the same experience I received back in October.
As a small business owner, I know that rule number one is, 'the customer is always right' and number two, 'don't promise what you cannot deliver'. Don't forget what business you are in. If you can't deliver when you say you can then don't advertise to bate customers. I know that I would not have written this negative review had the company (EFLC) offered some compensation in the form of a coupon, rebate for a future purchase in lieu of my negative experiences if I choose to do business with EFLC again.
On a personal note, Josh in shipping did correspond with me several times and was pleasant and did his best to cover what the owner should be dealing with.
It should be noted that I also contacted the co-owner of SVS speakers and he informed me that these speakers (the Pinnacles) had been on backorder for some time (early October). This bit of information should've been posted on the EFLC website to give customers the option to shop elsewhere and not have to wait an unreasonable amount of time. Generally disappointed, especially with these large ticket purchases.
Thank you,
Jeff
"
"no issues with product and delivery, all perfect, awesome job ..."
"EXACTLY what I wanted at the best price in all of Canada!"
"My first time dealing eflc and I would highly recommend them. Thx!"
"The entire customer experience from order to pick up was exceptional. Great Job"
"Good price and good stuff."
"Found a cheaper price online, and the Electronics for Less Canada staff were eager to hold true to their promise of beating that price by 5%, and get the product shipped out to me asap - excellent!"
"The title says most of it. I ordered headphones that were on their site, but then got told that the ones I ordered were out of stock. They got me to upgrade to another version and gave a nice discount, but then shipped me a different, cheaper pair of headphones. They then paid for me to ship the headphones back, and eventually sent out the right model. So overall I didn't get the original ones I wanted, but did get a nice discount on a better pair, but the whole process also took about 3-4 weeks because they sent the wrong ones."
"For the price these are very neutral with a slight base response and controlled mods and highs. Very happy with this purchase! "