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Product & services pricing
4.43/5
Chance of future purchase:
4.64/5
Shipping & packaging:
4.69/5
Customer service:
4.69/5
Return/Replacement policy:
4.75/5

Verified
5/5

2020-10-06

Great experience

"This vendor cares and provides the information you need to make a sound decision. Can’t beat his prices either. "

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Verified
5/5

2020-10-06

Atmos speakers

"delivery took a little longer than expected reason given high volume of sales online. But very satisfied with my purchase. Would i buy from them again yes."

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Verified
5/5

2020-10-05

ifi 12v

"I now have 4 of these wall worts , they work well and dont add any noise that I can hear. Great service and shipping"

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Verified
5/5

2020-10-05

Excellent!

"Not much to say. Excellent experience. Fast shipping"

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Verified
5/5

2020-10-01

JBL Boombox 2

"Excellent experience with ELC for the JBL Boombox 2 purchase. I works well and the sound is beyond my expectations. I highly recommend..."

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Verified
5/5

2020-09-25

Good, fast service

"Service was good, they responded to my inquiries quickly and my product arrived when they said it would."


Verified
5/5

2020-09-24

Excellent price and service

"Thanks to the team. I’ll come back!"

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Verified
5/5

2020-09-24

Replacement product

"I ordered a product that was no longer in stock. They send me a replacement at a very good price."

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Verified
2/5

2020-09-21

Product was not as advertised.

"I bought this product that states level 2 clean filtering. I get my order and the package states level 1 clean filtering. I am considering contacting customer service however I only need it for surge protection as it is pre cleaning power for a more expensive conditioner.
"

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Verified
5/5

2020-09-14

"Best Price with Free Shipping and Fast Delivery, what’s not to like!
Would definitely shop with Electronics For Less again.
Pleasure doing business with a Canadian on-line store.
"

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Verified
3/5

2020-09-11

held my order hostage unless I remove my google review

"Here is my google review:

Ok. I am re-writing this review after a call with the owner, advising my review was completely wrong. Instead I'll state the facts:
Sept 6th at 4:21pm I ordered some speakers online using their finance with Flexiti option. Website states while shopping order will ship sept 8. Sept 8th at 2pm I contacted EFLC to ask if it had shipped since it was still in received status.
reply Wed at 12pm: "at the moment, it appears that the order is about a day past the shipping time but with the order placed on Sunday, things were pushed by one day because of the long weekend" I received an e-mail 5 hours later saying it would would ship 2 business days later due to high order volumes. However the status said "backorder". I e-mailed back immediately as the backorder confused me (I sent two e-mails asking a bunch of questions, since the site still showed the item in stock with next day shipping), and since I had been told 1 or 2 days before, I did not pay attention to the 2 business days quote in the e-mail. At this point I am frustrated as I had two open tickets before when I tried to purchase other things, and the site also has an issue with logging in whilst on a product page (The owners feedback is that there is no issue with the site, the issue is with me - an IT guy).
Thurs Sept 10 at 9:57am reply: "Please refer back to the previous email- this is not a backorder but a temporary delay in shipping. I copied the information for you below, but we expect this to be shipping very soon, so it is not an extended backorder by any means. "we are aware that its taking a little longer than expected as we've had an increase in order volume over the past few days. We are working hard to get everything shipped in a timely manner. Please allow us up to 2 days to get your order shipped.""
I send a rant e-mail (thurs. 11pm) about the issues I have been having with the site with an apology in advance that I am going to rant. I ask about discounts for late shipments, as I see them on the coupon page. I mentioned I could have had these items from my usual dealer already, so this is frustrating. I leave a 2 star review on google reflecting that I am having issues but will update the review when things are resolved.

Then I get a ridiculous response to my rant e-mail:

I can confirm now that your order is ready to ship out today. Our apologies for the confusion with the shipping times for this, and we would truly appreciate it if you could remove the 2-star review on Google given the updates and resolution for your order. There were some delays with Flexiti, and this caused some confusion about the shipping for your order, but we have approval from them so everything is resolved. We are currently reviewing your feedback to better streamline the online checkout as well, so we are taking steps to address your concerns about the checkout process.

THIS:

We are ready to ship everything today, but we need you to remove the online feedback, and once that is taken down we can ship out this order and apply a $100 EFLC gift card for use towards any future purchase (does not expire). Let me know your thoughts, and we will proceed as soon as we can come to an agreement on this.

So I read this as: remove your review first, and then we will ship your order. Basically holding my order hostage until I remove my review.

I escalate to the manufacturer that this dealer is holding my order hostage.

the owner calls me - tells me my review is wrong, then proceeds to tell me I was told this would ship September 11th, and while technically it never did, it did say on Wednesday "up to 2 days". He says his customer rep is upset, I am upset, and it should be water under the bridge and lets get my order shipped. He says, please update your review to reflect EXACTLY what happened.
Flexiti is new to EFLC, so issues with flexiti... The owner specifically apologized for that, and the backorder status. I apologized for missing the 2 day part of the e-mail. He apologized for his reps threat.

I'll get a credit and the items will ship today.

Current status: shipped at 4:21pm
"

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Verified
5/5

2020-09-10

Very good customer serviced and very reliable.

"Excellent experience for the first time I ordered on phone well done l will highly recommended it to all of my family and friends. Manny thanks "

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Verified
5/5

2020-09-08

Nice earpads

"Very well made comfortable earpads. Would recommend."

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Verified
5/5

2020-09-04

Top notch experience

"First, I have more than 25 years in retail sales and customer service, including management. This is across various sectors so pretty well rounded experience. The service that I received from Electronicsforless was nothing short of stellar. The pricing was competitive and the shipping was extremely fast. I had my order in less than two full days. I very much appreciated how quickly my order was processed and shipped. I decided a few days later to get a second SB2000 Pro and without a moments hesitation I was offered the discount typically for purchasing a pair of SVS subs at the same time. The customer service representative that I dealt with was very responsive and this was over the telephone something that I prefer over email support. The automatic notifications were also very well implemented and useful. I think that Electronicsforless is a business that understands the difference between making a sale, and making a customer. I look forward to future dealings together."

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Verified
5/5

2020-09-02

Great price on B-Stock, slight scare, quickly resolved!

"I bought a JBL Extreme 2 speaker, called "B-Stock" for a great price. It said in the description that it had a full 1 year warranty, and it came packaged up as new. Huge win, saved about $80 on a $350 item. That SHOULD have been the end of the story, but it wasn't

When I opened the box there was a piece of paper in it that said it was reconditioned, and therefore only had a 90 day warranty!!! OMG, I reached out to Electronics For Less , they confirmed that this was a mistake, and told me I could send it back if it turned out to be true. They then sent me an email with the fact I had a full warranty in writing the next day (they said it could take up to 48 hours, but it didn't).

I'm happy with the speaker, extremely happy with the price, and very happy with the after sales service! I'll buy from them again in a heartbeat!
"

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