"We placed this order 4 years ago and when it was time to reorder it was a fast and easy process. Laura our Brand Consultant was very helpful and friendly. The delivery was received quickly! Will definitely order again from ePromos!"
"We had an issue with our order and they bent over backward to make it right and they did it quickly. I am very impressed. Would highly recommend. I have had several orders with them over the years and this is the first time there was an issue. But they came through and made the order better than I had originally submitted."
"I go to ePromos primarily for pens and journals that we customize. We're always pleased with the products, but am giving four stars because I didn't know who my rep was after several staffing changes since my last order. It's great that I'm assigned a person, but when I get a bunch of intro emails, I no longer know who to contact when I'm ready to order. This time when I tried to re-order the proof was sent to someone who has never worked with our company and the order was lost, causing a significant delay because I had to reach out again to follow up--this time via chat since my email contact was not successful from my side of things. Once I was connected to my new rep, everything was great: order placed quickly, updates sent regularly (important with all the supply challenges we have these days!), and the pens were finally delivered."
"My experience with ePromos has been wonderful! They are very responsive and can get you products even when they aren't always on their website. They communicate well and we love to work with them!"
"Paul and Andrew provided great service and guidance! I appreciate all the status updates and finished product looks great!"
"You'd think mouse pads would be a boring giveaway for a conference. I beg to differ! The GlasPro branded mouse pads made by ePromos are beautiful addition to any desktop and a reminder of our company at the same time. Thank you ePromos for helping us to stand out every day of the year. "
"Stephen went above and beyond to help me find what I was looking for. He was very easy to work with and I will definitely reach out for future orders."
"I recently had the opportunity to work with Paul at ePromos on 2 large orders. His attention to detail in making sure the orders are exactly we are looking for is refreshing. Our product was shipped in a timely matter and the quality was EXCELLENT. "
"We love our 3 in 1 Stylus Pens. The shipped faster than expected and look great!"
"From the options to product selection to ordering process and delivery, the timeline has been great, the customer service exemplary and the staff very helpful (thank you Paul Kosloske!) I have made numerous referrals to other co-workers and checking in with them, their experience has been the same. They even do direct drop shipping to recipients, which has been so helpful - especially during COVID. Thanks, ePromos!! We'll be back as often as we can.... "
"I was assigned Genni and Monina for my orders, and they were extremely patient. Even corrected a mistake from fabrication, and were extremely thorough with the order.
Greatly appreciate the help!"
"Sales person (Paul Kosloske) extremely helpful and easy to work with. Good quality and great job. Will definitely recommend to others!"
"Easy to set up information, payment, and designs.
Nice people working behind the scenes too!"
"Looking forward to seeing the end product."
"From requesting samples to delivery of the product to your convention site, customer service is excellent every step of the way! Thank you, Dan F. !!!"