ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-03-29

GREAT CUSTOMER SERVICE!!!!!

"Krystal was so friendly had great customer service and my order was awesome. Thank you so very much for helping me. "


Verified
5/5

2018-03-29

Amazing customer service

"John was fantastic with assisting for a personal project for my boss. He was able to produce what she wanted and production was quick. I even recommended them to my mom who is looking for items for a museum gift shop."

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process
Likelihood of customers making future purchases

Verified
5/5

2017-10-10

Reorders

"It is always a pleasure to work with Mike Nixon and Margaret Schwagel. Mike found an item quickly that needed to be reordered and Maggie kept me informed on production and delivery. Very satisfied with my experience with ePromos!"


Verified
5/5

2018-03-28

AWESOME TEAM

"I had the chance to work with a team through ePromos and everyone worked very well with me thought patience and ordering lots of materials. Thanks to the team for a job well done!!!"

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process
Likelihood of customers making future purchases

Verified
5/5

2018-03-27

Great Product - Fantastic Customer Service

"I have used ePromos for the past 2-3 seasons for my home-based business and have been very happy with their service. My rep gives me personal attention and provides samples of products for me to consider before placing my large orders. I was pleasantly surprised when Jayme was able to price match a previous order I had made although the price on the product itself had gone up since my first order was placed. I'll be back for more!

Patty
Independent Scentsy Family Director
New Baden, IL
"

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process
Likelihood of customers making future purchases

Verified
3/5

2018-03-27

Customer service experience was good but the product is...meh.

"I have no issue with the experience ordering the product. The support staff was very nice. The product came pretty quickly as well. My issue is the product, which is a pen but also folds into a phone holder (to prop up the phone for viewing on a desk or table). It doesn't work well at all. You can't place the phone upright at all and even on its side, it's very unstable. So we have hundreds of these things which are fine as regular pens, but I'm not sure I'd want to say it can hold up their phone. It will likely just fall over. I could have just got the pens for less money."


Verified
5/5

2018-03-27

Purchase from ePromos

"Competitive pricing and easy purchase process along with excellent support from staff of ePromos made the entire process simple and cost effective."


Verified
5/5

2018-03-27

The Meaning of Customer Service

"Jayme was great. It was like dealing with someone in person. Jayme was helpful, quick at responding, and attention to detail was unbelievable."

Detailed Review Benchmark + -
Overall product shipping and delivery process
Likelihood of customers making future purchases

Verified
5/5

2018-03-25

Excellent selection for quality Logos

"I was treated like Family. Like it Mattered what my needs were. That was a Greay feeling.
I will buy from ePromos again. I have already told people about my experience.
Thank You for the quality craftsmanship.
Tiredblood
"


Verified
5/5

2018-03-22

API LUNCH BAGS.

"GREAT. Helpful, professional, "


Verified
5/5

2015-12-31

Happy Customer

"Ashley went above and beyond with every interaction with us. She made sure we were always happy with our order and it met our needs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-03-22

Excellent Customer service

"I worked with two reps. Greg and Andrew and both of them were awesome."


Verified
5/5

2018-03-21

Very efficient

"Ordered branded napkins and they were shipped out very fast and arrived on time."


Verified
5/5

2018-03-20

Great Communication

"I was notified of each step during the entire process, if I had questions, I got a response within a day. And the product is exactly what I was hoping it would be. Excellent service, excellent product. An extra thumbs up to my sales rep Chandrell, who even responded to my email while she was home sick! I will continue to use Epromos for my promotional needs!"


Verified
5/5

2018-03-20

Easy!!!!

"Paula Hong is the rep that I usually deal with and she is always so helpful and knowledgeable on products. I will definitely recommend Epromos! "