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Verified
5/5

2017-06-07

I have one of their best reps!

"Although Epromo's has many good sales reps, I consider myself very luck to have Neil Sylvers. He goes above and beyond to help find us just the right promo items, from sales apparel to unique giveaways for our customers. "

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Verified
5/5

2017-06-06

Great Productss and Service

"Kristan Bullard and Angie Petermeier we wonderful to work with! "

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Verified
5/5

2017-06-06

Fast & Perfect!

"Great customer rep who was very fast to respond to my order. The proofs came back immediately and the freight arrive the same week! And the promo items were a hit! Awesome!"

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Verified
5/5

2017-06-05

Very responsive, imprints looked good

"I worked directly with Karl who was extremely helpful in placing orders and making sure I met my deadlines. He was able to sell items that are not available on the ePromos web site, so if you don't see what you want, just reach out and I'm sure they will have what you want. The printing looked very nice and I am satisfied with the three orders that I have placed with the company so far. "

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Verified
5/5

2015-11-07

Loyal customer here...

"My first order was 2 years ago, and now I ONLY use ePromos. Best products, best service, good prices, great promotions... my guy Casey is the most attentive, knowledgeable, and helpful rep. They certainly made me a loyal customer. Thanks ePromos. Thanks Casey."

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Verified
3/5

2017-06-02

Customer Service could be better

"The person I was working with originally went on vacation. The covering was nice enough, but not looking out for any deals - i had to inform of the deals online and I could have gotten a better deal had I just ordered online by myself with no rep. Right after I placed the order with the rep, I got a coupon in my email for my first order that I couldn't apply. Not very user friendly. I prefer 4imprint."


Verified
5/5

2017-06-02

I love ePromo

"They have great customerservice and follow-up. Nice products at a reasonable price and delivered quickly."


Verified
5/5

2017-06-01

Always a pleasure to work with ePromos.

"I've ordered multiple items over the last few years and the process is always smooth, even with multiple art revisions to work through and approve. The rep I work with (Zach) is great."

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Verified
5/5

2017-06-01

Great experience

"Dan and the team at epromos are just fantastic. They are knowledge, friendly and have great follow up and follow through. I ordered some logo branded items for my company and not only did they come on time, they looked exactly like what I saw online. I am very impressed with the work they do and will look to purchase from them in the future as well. "


Verified
5/5

2017-06-01

Great product

"I ordered the screen cleaner pens with our company logo. Not only did they turn out great but they made sure my logo was legible."


Verified
5/5

2017-05-31

excellent customer service

"CS was excellent, and the shipping was very fast. "


Verified
5/5

2017-05-31

Great Product and service

"The product we got came out better than we expected. Service is was great. They were very responsive to questions. "

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Verified
2/5

2017-05-30

Mixed feelings

"My mom has used this site frequently for ordering items for her organization, has always been happy with the results, and she recommended that I check them out. I worked with the sales rep for a pretty significant period of time to create my item just as I wanted--that part went super; they were very patient with my multiple requests and adjustments. There were some issues with miscommunication--a sample I ordered was sent to a company with a similar name (they had entered the name of my organization incorrectly into their records), multiple requests for correct quotes/clarification on quotes felt like they went unanswered, and with how their proof software works, any links they sent previously show updated changes, so I felt like I was being gaslighted when I'd talk to a rep about an issue, and the rep couldn't see what I was talking about because the proof had already been edited. That was very confusing and frustrating. Ultimately, when I went to order, I was told that the items were in stock (most of them, but the amount that I needed would get to me in time). I paid for the order, received an email to double check with me that it was okay that I would only be receiving a partial order as they were limited in stock, and thought that I was good to go. A few hours later, I received an email telling me that they were completely out of stock and would not be able to fulfill my order until after I needed the awards to arrive. I was very disappointed, and now all of a sudden crunched for time to find something else, customize it, and get it sent to me in time for the awards ceremony."


Verified
5/5

2017-05-30

Epic Mirror Order with Nikki

"Nikki was very tuned into my concerns and even got us approved for a simpler paying method. She always was double checking to make sure everything was OK and was very pleasant to work with!"

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Verified
5/5

2017-05-30

Excellent Service

"They were very helpful finding just the right product, price, qty. that I needed."

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