"Customer service is outstanding -- Everything from special requests to problem resolution. Follow up is always prompt and friendly. Knowledgeable sales staff is good at helping to find items in your price range that fits the needs of your audience. "
"Items are generally competitively priced and service is excellent. "
"The entire experience was wonderful. Stephan was so helpful answering my many questions. The delivery time was quicker than I expected. The response time to my questions was amazing. We will use this company any chance we can! Thanks Epromo!"
"Stephen D worked with me on the item and the artwork until everything was perfect!"
"Epromos is the best have ever seen...I love them and am still coming back again and again to order things from them"
"Working directly with Kelsey was awesome! The attention to detail and patience in handling my needs was top notch.
With the remote learning curriculum in full effect in our city, we wanted to offer an after school experience that was special, as we know our kids' stress levels would be high. Being able to give them this "swag" for participating in our program has been well-received and applauded! The ear buds are a fantastic value, and the custom lanyards with our logo give us an awesome new look! Thanks Kelsey and ePromo, for making this a great experience. I can't wait to find more grant funding to get some other cool stuff!"
"first order had months of silence and changed reps (understandable with covid, but communication I didn't have to chase for would have been nice). product had imprint issues, construction issues. I was assured it wouldn't happen again. second order for more pieces had all kinds of issues. What was supposed to be a direct copy of the imprint was a mess. Customer service was mostly attentive, mainly extremely unhappy with production. It's a waste of my time to keep dealing with this company but they're the only one who sells the product I need."
"I continue going back to ePromos because of how quickly they respond and how willing they are to work with you on the product and design. Our rep, Brett Smith, continually helps me find the perfect product and he always makes the entire process incredibly pleasant and easy."
"Products were great quality, items were shipped quick! Customer service was amazing and super easy to get exactly what I wanted! "
"Genni was wonderful to work with! She was so helpful and informative, and really made the process of customizing my order seamless. The layout of the website was simple and helpful while we were comparing things such as, material, quality, color, and size. Their design team was in contact with us to ensure the customized logo was the way we wanted it. After our order was placed, the production process and shipping was great as well. We received updates and a tracking number so we could stay up to date with our order. I will definitely be contacting Genni for Epromos again in the very near future for more customizable products. Thanks all!"
"Stephen did a great job. He made good recommendations and had a great selection, and excellent follow-up. The proofing process was quick and easy too. My items shipped timely and were accurate the first time. Definitely will do business with them again. "
"I like the adjustable straps. Masks were of good quality. Once the slide came off the ear bands, impossible to get back on. "
"I offered to provide facemasks to a public school through my charity. I would fund this myself Via the 501c3 and give enough Reusable masks to every single employee and student and if needed the students families. This was what I told a manager with ePromos on our very first call. After working with a few different individuals the order was full filled and received quicker than expected so that the school was able to hand out masks to everyone. "
"Chandrell Scott was fantastic to work with. From ordering to design layout she went above and beyond in customer service. The product was as advertised and the quality was excellent. Will continue to use ePromos Promotional Products. "
"Stephen Dolence is great! So very easy to work with, doesn't pressure and not sales-y. I have little to no time during the day for small talk. He knows when I need something I will reach out and he is Johnny-on-the-spot with superior service and ultra-fast response time. Great job again, Stephen! Thank you!!"