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Verified
2/5

2020-09-09

Dissatisfaction

"To start off, the items took way too long to be delivered. I would prefer that if one or two items are back order or out of stock, that the rest of my order be delivered timely. Ultimately waited weeks on end for my order to be delivered because we were waiting on an item that may never come in. I understand being conservative with the number of deliveries, but if an item isn't available within a week or two, release the rest. Secondly, the quality of the items that I ordered for my customers was very cheap. Now I have items that I waited so long for that I will not be giving to anyone. One item was personalized with my name and address and it has misspellings. I went back and looked at my proof which is correct, yet the item has misspellings. Lastly, it would be nice to be able to look at enlarged items when you hover over them to get a closer look at details. Its like buying items in faith because you can't zoom in on the important small details. "

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Verified
5/5

2020-09-08

Excellent Product Guidance and Product Ideas

"I got lucky. My Brand consultant, Mallory, took some of my promo interests and turned it into phenomenal designs.
I liked her color choices, it really helped us stand out from the typical items we order. Design or artwork turn around was quick. Shipping was fast, items neatly packed, and our whole team and professional customers loved the new colors and designs.
"

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Verified
5/5

2020-09-08

Amazing Customer Service with Account Exec Casey Knowles

"Epromos always has the promotional products we need, and we LOVE working with Casey Knowles. As an account executive, his knowledge of the product line, his recommendations and guidance and relationship building skills are unsurpassed. He goes well above and beyond to ensure that my company receives the right products on time. "

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Verified
5/5

2020-09-08

GOLF BALLS AND PERSONALIZED SANITIZERS

"Fast, great customer service and quality product!!"

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Verified
5/5

2020-09-02

Logo'd masks and hand sanitizer

"Thanks to Shelby for all the help getting us our logo'd products in time for our bowling tournament."

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Verified
5/5

2020-08-31

Very happy from start to finish

"MVTV Wireless Internet chose ePromos based on online product description, minimum order size and overall cost. We were able to quickly create the product online to fit what we were looking for. After the confirmation of the order was sent I quickly received an email from Brand Manager, Genni. Once Genni received the design mock up, I received an email and approved the designed product. After the product was completed, I received an immediate email stating the order had shipped. Within just a few days after it shipped it arrived in excellent condition. We could not be happier with the quality and look of the product we received! ePromos does a great job at branding your business! Thank you to Genni and the ePromos Team!"

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Verified
5/5

2020-08-31

Great Customer Service

"They were very helpful since this is the first time I ordered this product."

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Verified
5/5

2020-08-28

Excellent services

"I can’t express how happy we are with the items. Mallory is one of the best representative, always ready to respond when you have a question or issue.
That is the first time I had this quality of service when I’m buying online, We’re are speechless.
if I could give 1000 stars trust me I will.
Great items
Excellent services
Fast delivery
Affordable items

Go epromos !!
"

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Verified
5/5

2020-08-27

Excellent customer service

"This was our first purchase with ePromos, and it could not have gone better. I reached out to the customer service team several times before making the final purchase and they are fantastic. Love the product and the cost per piece."

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Verified
5/5

2020-08-26

Promotional pen purchase

"Ordering was easy. Sales rep was in touch quickly, and reviewed order thoroughly. Sales rep offered suggestions, which I adopted.
Product arrived when expected. Product quality was good.
"

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Verified
5/5

2020-08-25

great sevice

"I really appreciated the help that Stephen provided. Made the process easier and quicker!
"

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Verified
5/5

2020-08-25

Camera Covers

"Great service, great product, for a great price."

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Verified
5/5

2020-08-24

My rep is great

"My rep is great at ensuring my order is exactly what I need when I need it! Love these guys"

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Verified
5/5

2020-08-21

On Time, Great Price, and Better Than Expected

"We ordered 10,000 rectangular refrigerator magnets as promotional pieces for our Durable Medical Equipment company. They arrived right on time, were a better quality than the orders we had been placing with another company, and they were even priced a little lower. We got exactly what we needed and saved money in the process. Remember the old saying, "You can have it done right, fast, or cheap--pick two"? Our rep, Chris McMaster, made sure they hit all three marks!"

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Verified
5/5

2020-08-19

Very Impressed

"The masks were wonderful! Thanks so much!"

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