ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2014-11-20

"The color was not correct but we made it work."


Verified
5/5

2014-11-20

"They were efficient and very attentive to my individual needs. They responded quickly when I interacted with their team and the products we received were high quality. I would use their services again in the future."


Verified
5/5

2014-11-20

"The delivery process went smoothly."


Verified
2/5

2014-11-20

"1) Pen design was ok.
2) Clip had smudges on the phone number's last number on all pens
3) Ink is poor quality, writing looks horrible and ink dry's up fast.

The did resolve issue and give credit.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2014-11-20

"The item delivered was different from the item I approved. When I complained I was assured swift delivery of the replacement item by the ePromos staff by a specific time and date because I needed it for an event we sponsored. The item did not come at the agreed upon time. The shipping company actually attempted to make delivery more than 10 hours after the promised delivery time. When I explained this to the delivery company representative was very indignant about my refusal of the delivery."


Verified
5/5

2014-11-20

"Great service, great product and very quick delivery."


Verified
5/5

2014-11-20

"I have always had a positive experience working with Dan and April in fulfilling my promotions orders. I highly recommend ePromos for any of your promotional needs."


Verified
5/5

2014-11-20

"Very easy to work with - we had an order that needed to be done quickly & the turn around time was great."


Verified
5/5

2014-11-20

"Immediate response to requests - send samples - if error on their part own up... only 1 incident w/product error-Otherwise stellar relationship w/rep Corey Boyer"


Verified
5/5

2014-11-20

"I found ePromos to be very responsive to my calls, everything about my order was explained well, and the people I spoke with were pleasant, intelligent and easy to talk to. My order was perfect and on time."


Verified
5/5

2014-11-20

"This is the third or fourth time I have ordered the smoke detectors. Always a good experience. I was worried that they would be deliveried in time. But they did make it."


Verified
2/5

2014-11-20

"Product arrived too late and to the wrong location. Granted there were some last minute changes - but ones that were discussed and (I thought) resolved.

At least you owned responsibility and credited us back the cost.
"


Verified
5/5

2014-11-20

"We are very happy with the products we ordered from EPromos"


Verified
5/5

2014-11-20

"We loved the products, and also the service of the sales team. Thank you very much!"


Verified
5/5

2014-11-20

"Great experience. Great Staff"