"Hi
I have been purchasing from Fabriah for several years. The level of service today is very low. I'm waiting on a refund for 54.20 euros since August for some items i paid and that were not in stock, They say they did it but i never got the money in my credit card and i have the bank statements to prove it. Asked them to call me and sent several emails. No answer at all.
"

"Absolutely terrible. No customer support whatsoever. Over a month later and they have taken my money, but not delivered anything and I can't get hold of anyone to send me a refund."

"All is very well except that it took till Oct. 30 to arrive,
almost three weeks later."

"I am very disappointed in fabriah I placed an order on 12/10/14 which payment was taken direct, I still have not received my order and although I've emailed several times iv not received any reply or refund. I will never order though fabriah or recommend their site. Absolutely shocking "

"Good service and timely delivery. Really good products too at affordable prices."

"Fast and easy transaction and delivered promptly"

"Very fast delivery.
Very satisfied."

"Still awaiting delivery. It was a present which I have to replace with something else and now I will be struck with this when or if it ever arrives"

"The order process and delivery of my shampoo and conditioner was simple and easy.
I do think some improvements need to be made to your customer service, as I have sent a couple of emails to the Fabriah customer services email address, which have neither been acknowledged or responded to. If you are going to offer this service, please can you email your customers back."

"I did not recieve my order."

"Exactly what I needed and for a good price."

"Arrived as described and when promised. Very reasonable price incl delivery."

"Fantastic service - next day delivery - super impressed"

"7 days after ordering and still not receive my products.

No communication explaining why either.

V poor."

"Not yet received order, awaiting order"