"I have used Fabriah for some time with no issues, however my order previous to this one - FH-33-491-161 dated 14/8/12 was incorrectly filled. There appeared to be issues with an email link to their custoster service department, as my emails were unanswered.
BUT.....today i recieved a call apologising for the error and confirming that my order will be resent. I was also told to keep the shampoo I recieved in error - shame I haven't got curly hair!
They have also promised to investigate the email link I used.
The mark of a good company is how they react when things go wrong (as they tend to at some time!) and I can only be impressed at the swift action taken as soon as they became aware of my problem.
Would recomend to use every time!!"
"Brillant. Speedy delivery and the cheapest online. My Favourite online shop!!!!"
"Very clear and easy to navigate the website and find the products you want. Very efficient service."
"Fabriah customer services are excellent, delivery excellent and good value for money."
"Excellent service every time"