ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies
faucet stop

353 reviews
4.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-04-05

Franke vintage grid

"Hopefully, you will have the product...
Thank you
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2017-04-04

Found My Faucet!

"This is the model I've had for 16 years in my kitchen. I was told I needed a new faucet and was upset when I saw this was no longer sold. Thank you for having it in stock!! Soon my kitchen will be like new!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2017-04-02

Quick and easy

"Found it, bought it, took 60 seconds"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Pricing of products and services
Overall customer service

Verified
5/5

2017-04-01

"Hoping for speedy delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2017-03-30

Above and beyond

"I needed more detail about the part before ordering, Customer Service sent someone to actually pick the part and measure it! That sealed the sale. Thanks for the excellent service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2017-03-28

"when I receive the order I come back with comment"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2017-03-24

"only company to have faucet."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2017-03-23

Great Online ordering

"I called first to get a question answered, the women who answered the phone was very pleasant I told her I had a question about a faucet handle. She transferred me to a man, he answered my question and I said thank you thats what i need to know and he hung up on me no goodblye nothing wasnt happy about that part but I still ordered do to the fact pricing was good. Why punish company for one persons actions. Maybe the man was having a bad day. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2017-03-23

sharp shower kit

"Extremely easy to shop. Pricing competitive."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2017-03-20

"Easy to order. Good prices."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Pricing of products and services

Verified
2/5

2017-03-17

"Paying was a hoot...4 times longer than most sites"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
1/5

2017-03-16

Refuse Returns

"I ordered an item and was originally told it would take 4 to 6 weeks to return. When I requested cancellation I was told a different story: one unit immediately available to ship. I received the item but didn't inspect it immediately. It had a hairline crack in the basin. When I attempted to return it within the 30 days they refused any return citing a policy of all damage must be immediately reported within 72 hours. The customer service rep explained to me that accepting the item would be a loss for them, hence they're pushing the loss on to the customer. The joke is on me for ordering with them."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2017-03-15

Not a trustworthy company!

"I have had nothing but issue after issue trying to receive the faucet I ordered. I paid for 3 day shipping. A week later I still had not received it. I called Faucet Stop and they told me it would be overnighted. Two days later and I still had not received it. I DO NOT recommend ordering anything from this company unless you want to deal problem after problem. It is not a trustworthy and reliable company. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-03-15

"It was good and quick. Satisfied."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2017-03-14

No Need to Get Huffed and Flushed!

"Excellent pricing, great customer service, and broad assortment of supply options...who could ask for more!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service