"Great customer service, fast response, web site is easy to use, has the original ford parts that I was looking for, and the prices are great over going to the dealer. "
"Great prices, genuine ford parts. good delivery time. very happy customer."
"easy lookup, ordering and great price"
"Good ...................."
"Good first order, will use again."
"If you know what part your looking for this is the site to purchase from, they beat all other sites dollar wise hands down . Received the part faster than most deliveries I have ever received! Very "
"They had the part I needed and it was shipped promptly and arrived in good condition."
"Factory headlights fit perfect. Bottom clip is a pain just use the adjustment screw and remove it if you can’t get it. OCD didn’t want to reuse the old clip but it worked fine. "
"The website’s cat part look-up is intuitive and user-friendly. Thorough packing and quick shipping"
"All good just don’t ship economically to the USVI"
"I needed Ford parts to fix my Ford, FordPartsGiant has the Ford parts to fix Fords ! ! ! "
"Easy to access parts and to order"
"Easy to use web site! Great stock of hard to find parts!"
"Super easy and they have it all!! "
"you never get a respond back from your email and you should be able to talk to someone about the parts I been waiting all week to get a respond back SO I.m taking a chance and ordering these parts and if they doesn't fit I will be returning them ....."
"I TRY TO REACH SOME ONE BY PHONE BUT WAS NOT ABLE TO DO SO"
“Dear customer, We apologize for the inconveniences you have experienced. Your satisfaction is our #1 goal. Due to the increasing workload, our parts specialist can only be reached via emails. Our parts specialists support team is available Monday-Friday 6:30 am-5:00 pm PST. The estimated response time is one business day. Thanks for your understanding :-)”
A rep from FordPartsGiant.com, MaxxGPG, has responded:
“we provide multiple way to contact with us: phone, email, live chat. ”