"Genuine Appliance Parts Sales is the only place to shop for your appliance parts. They are knowledgeable, efficient and very customer oriented. Prices are very reasonable and competitive. I have used the service twice: I spoke once with Missie and once with Greg --- fantastic customer service!!! If you need a part - Genuine Appliance is waiting for your phone call."
"Found them fast, punched in my model # and quickly ordered a replacement handle for my Whirlpool Washer."
"Called to make sure I had the right part and got immediate answer, ordered and placed order. Cheaper than Amazon."
"Easy to find what I needed"
"You know those times you go through the whole checkout process and get to the confirmation screen only to realize you needed one more item? These folks handled it right away for me. Great customer service!"
"found the part I was looking for and even a short description on ease of installation and time it will take. "
"Very happy finally found the right part .... I HOPE!"
"When most will show "in stock" and have to order parts from suppliers (generally with backorder issues), they reflect REALITY.
Thy had the parts and offered to ship them the same day !!
Web chat operator (Greg A.) was super fast, helpful and profficient"
"Good price. Simple to order. Prompt shipment. Happy experience."
"Easy to find parts. Great prices."
"Had question regarding dryer part for older Maytag dryer. The phone was answered promptly which is not always the case at many companies today especially with Covid going around. Spoke to Greg and he knew which part was likely bad and the symptoms in my dryer. I also asked about other appliance parts I may need in the future for other appliances. Thank you! "
"No communication of requested and rude customer service when call about inquiry. I requested a part availability and prices match request but received no reply for 3 days. I then called them and the service rep stated that to stop inquiring about price matching for that item and they will not price match. They never responded to my email or chat yet at the first time I call them the rep tells me to stop calling them! No communication and rude service, stay away from this vendor!"
"Very happy to find a rarely available part in stock."
", easy to find replacement part
"
"found my product and ordered easily."
"Great site - you had the parts I needed in stock and for less than competing sites"