"Tried to use it for legit medical services abroad, in a cheap country, so that my refund would be less than the cost of insurance, and they refuse to pay on the excuse that the itemization for services provided is not standardized. An insurance that promises to work anywhere should know that multiple administrations abroad will have different standards in reporting expenses. But this is a very convenient excuse not to pay my refund. So, another insurance that only walks with your money. Will never use again."
"It was simple and easy to use all online ahead of time."
"Tried to renew a few months ago, but didnt get a response from sales. Was able to renew by purchaing a new policy online that started on the day my existing policy ended. Fortunately, I haven't had to use this product"
"Like the best insurance, glad to have it, glad not to need it."
"This place is so much helpful and the customer service is so nice"
"We traveled to the UK recently and unfortunately lost a prescription that my wife needed along the way. We reached out to GeoBlue to try to help us in getting with this issue and to try to get a telehealth appointment for advice and to try to get a replacement. The telehealth system didn't work and we couldn't book an appointment in their system, and they couldn't for us either. After working with their call center for several hours and speaking with various different reps, they came to the conclusion that they couldn't help us and didn't know why their system wasn't working for us, and the only thing that we could do would be to travel back from our AirBnB in the country to a city for an appointment with a doctor, or to wait a few days and hope the system would work again. We decided to work with the health care system in the UK directly for an alternate medicine, which we were able to get (thank goodness, but no thanks to GeoBlue). I have since reached out to GeoBlue a few times since September 10th after returning from our trip to discuss this issue, and as of September 25th writing this, I have not received a response. "
"Can only comment on cost as we were lucky enough not to have to use it"
"For us retirees, GeoBlue allows us to have travel medical insurance at a reasonable price."
"This is a very simple process to fill out. "
"Fortunately I didn’t need to use my insurance during my trip to Spain. I must say this insurance should already be a part of my BCBS medical insurance and no have to be purchased separately!"
"Didn’t need it but glad I had it"
"Although I have purchased GeoBlue insurance for several years, I have never had to use it, fortunately."
"We scheduled a doctor and by the time we got a response we were no longer in the area. And the response was "please send us your travel itinerary so we can approve you". If you need the itinerary, why not ask when we sign up for the insurance?"
"I was hospitalized in Bangkok and all of my claims were quickly paid less my deductible. "
"We are seniors who take several overseas trips each year. We've had annual GeoBlue travel for the past few years but have yet to make a claim.
The insurance gives us confidence that we are adequately covered when we travel"
"Signed up before month long trip. Have not started work on our claim yet. "