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Product & services pricing
3.97/5
Chance of future purchase:
3.88/5
Shipping & packaging:
3.71/5
Customer service:
3.41/5
Return/Replacement policy:
3.09/5

Verified
5/5

2020-04-17

"Very easy and clear instructions. Very quick "

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Verified
5/5

2020-04-17

Very Exciting Purchase So much More Than I Expected With The Element of Challenge Added To A Very Good Deal

"I Had some questions and called the seller Two Times. Even with the burden of doing business in a environment of Pandemic.. The seller took the time to explain what I needed and was patient with my lack of knowledge about sowing. I Registered as a buyer, and I plan to purchase parts and upgrades to my new JUKI Machine that is of the highest quality. I can say this as a Toolmaker with 40 years of manufacturing Swiss Machine Parts..."

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Verified
4/5

2020-04-17

Good prices, but low inventory and missing details

"I came to order fold over elastic. There are a number of colors available in the picture (two pinks, two greens, several blues) but the drop-down menu only lists "pink" or "green" without indicating which shade it refers to. I tried to call the customer service number but it rang endlessly so I hung up."

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Verified
5/5

2020-04-17

PRICE SWITCH

"I PUT AN IN STOCK ITEM IN MY CART ON WEDNESDAY & WHEN I RETURNED TO PURCHASE IT ON FRIDAY THE PRICE HAD GONE UP $10. NOT GOOD!!!"

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Verified
5/5

2020-04-17

very helpful

"very helpful and courtious"

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Verified
5/5

2020-04-17

"This is my 3rd order of elastic from you. I appreciate your prompt service so very much !! Thank you !"

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Verified
5/5

2020-04-17

"Vary good prices easy to find "

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Verified
5/5

2020-04-17

"So far so good. Waiting for delivery"

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Verified
5/5

2020-04-17

"Fast shipping and great products! "

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Verified
5/5

2020-04-16

First timer

"Found a few things I was having trouble finding in my usual places- as well as something I didn’t know existed, but definitely need for a project! Great prices as well!"

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Verified
5/5

2020-04-16

Quick and easy shopping - REALLY!

"Love that your site is simple and streamlined. Was able to place an order in minutes - even after having to go back to add items to meet minimum purchase (so thrilled I didn’t have to re-enter all fields twice). Thanks for all your efforts in having much needed supplies for mask-makers❣️ "

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Verified
5/5

2020-04-16

Lucky for me, I found you!!

"I was soo lucky to have found you. I wanted a new machine, at the worst time; during the Coronavirus of 2020, and I wasn't able to get that machine anywhere. I was surfing the internet and was having absolutely NO luck. Then I came across your site and I was able to order what I wanted. The $0.99 shipping was an added bonus. Thank you GOLDSTAR TOOL!!"

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Verified
4/5

2020-04-16

Good prices but coupons don't work

"Pleased with products available but unable to log in and/or use coupon. Big waste of time as error message for why I couldn't proceed were not clear. "

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Verified
5/5

2020-04-16

Love Local!

"I'm a leather worker in the Los Angeles area and was super excited to find a local shop that has commercial grade hardware for leather working supplies. And only $.99 shipping is amazing! In these times it is so important to support our local businesses! Keep up the great work GoldStar!"

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Verified
5/5

2020-04-16

New customer

"First time customer. Love the $.99 US shipping."

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