"It seems they have a small inventory and most it take 2plus weeks to ship. "
"I tried calling 10+times for days. No answer. Then tried email, no response. Then I tried chat, no response. I asked for them to cancel because the part didn't ship when the tracking # was sent. This was after charging me. The only way I got my money back was threatening to contact my bank. "
"Love you guys! Great selection, prices are reasonable, and fast shipping.
Thank you!"
"Have to admit i was a little scared when i read comments AFTER i made my purchase with customers having problems and delayed shipping.
I did not experience any of this. The machine arrived very fast, was in great shape, and put right to work.
I would definitely purchase from Goldstar again."
"Everything arrived just as I ordered and it all fits my machine perfectly. Prices are very reasonable as well!"
"Not sure how I can review something that hasn't been shipped yet. Usually my orders from GoldStar Tool ship quickly (within a few days of ordering), but I've been waiting two weeks now and still have no tracking number. It's unlike them to take so long to ship, so I'm a bit concerned. "
"I did not received all the equipment that I ordered. I have sent several email with on response."
"I have waited a month and not received my parts, tracking info, or any sign that my order will actually be shipped to me. I was told, after my money being taken, that it will be a few days. Then a few weeks, then a few days, then a week. Now they said it is being shipped and tracking info will follow but still nothing.
DO NOT ORDER FROM GOLDSTAR TOOL!"
"I recently began adding leather straps and rivets to my handmade bags.
I purchased a rivet setting tool from GoldStar and a die set. However, I ordered the wrong die set. Via the phone, Goldstar kindly and efficiently assisted me with ordering the correct die set and sent it out asap. Their customer service is excellent.
I also would highly recommend their you tube videos."
"Use it daily, in the bear rug business. Well built product. Holds up to daily use."
"Your products are soo small and unfunctional and I am missing an item from my order"
"The products are always exactly as shown. I chose to ship within the US (I'm in Canada) as I was hoping it would be much faster (last order took three weeks). This time I received it in around a week which is better, other than having to go get it.
Looking forward to embellishing my jean jackets with these new supplies!"
"Fast shipping. Just what I needed"
"I never received my items. I emailed in about this and still no one has responded! "
"The owner told me that a walking foot attachment was compatible with my Pfaff industrial machine. It was far from compatible in many ways. When returned-they charged a restocking charge; they doubled down and said that it does fit. Oh, I have an instore credit that I will never use. They are terrible to work with-in my experience."