"I was having trouble using rivets with my machine and never thought to look at the videos. I called customer service and they directed me to the videos and I found out I had been doing it all wrong! I'm so glad I checked in with them!"
"Thank you for having what I need. I need more! I'll place another order!"
"love that you accept small orders"
"Easy access and view of products purchased."
"I was surprised when I received my first order, very fast; exactly what I was expecting.
Thanks. "
"I watched a YouTube video about the Consew 206RB-5 and found their website. Called and my call was returned promptly. David was very nice, informative, and helpful in my decision to purchase this machine. "
"Best customer service and shipping ever. thank you "
"Love the rivets and fast shipping"
"Gold star seems to have everything I need to get started at good pr6."
"For a long time, this was not so that the quality corresponded to the declared one, we talked politely and answered all the questions that I asked. Thank you so much for the highly qualified service!"
"Listen people, having a snag-free shopping experience never tells the whole story. You don't know how good a vendor is unless something goes wrong. How they manage it and how quickly, is what matters. And you have to be patient; B2B is not like B2C -if you're used to shopping at homesewing stores, this is not that. But anyway, I've been pleased with GoldStar, have been buying from them for several years. Maybe I have an issue with one order out of 20? Don't recall but regardless I keep coming back because I feel valued as a customer. David and staff are unfailingly attentive and care about my business. They once overnighted a part to me -to arrive on a SUNDAY! It wasn't cheap but we were dead in the water without it. "
"Customer service was great and informative and the website easy to use.. Beats having to buy in NY garment district and get an attitude every time you ask a question!
"
"Always have what I need at a price my small business can afford. Perfect!"
"Goldstar tools always has what I need and their products are top quality."
"I have ordered sewing supplies from them in the past, especially T27 thread. They have such a great price for thread and so many colors to choose from! Will continue to order again in the future. "