"I’ve bought 4 guns from Gunbuyer.com in the last month or so and it seems to me, from my research and price comparisons, that Gunbuyer has the best prices of online new gun sellers (plus free shipping) and their selection is great. Their website is uncluttered/clean-looking, informative/helpful, and intuitive/easy to navigate. I trust Gunbuyer and go to them first."
"As a first time buyer online, I was not sure how it would go. It was top notch all the way through. I already had done my research and knew the model I wanted so I searched for the best price and ordered. Had it shipped to a FFL dealer near by. Could not have been easier."
"Price gouging is not cool I was online shopping and called the company to ask for something. And soon as I got off the phone they raised the prices. So I tried to call them back of course they didn’t answer. I will never buy from this company and I advise everyone else not to either. I’m also reporting this too."
"My first time buying through Gunbuyer and my experience was good.
I had a non listed FFL and they were prompt with emails telling me when my FFL sent their information to Gubuyer. Considering the onslaught of gun purchases happening because of the Corona Virus
my purchase went through as normal and shipped out promptly when the processing portion was complete. I had a good purchasing experience and would not hesitate to purchase with them again.
The FAQ section on the website had all the information I needed to answer any questions I had.
Good experience over all."
"Love your quick shipping and the e-mail notes to notify me. Dave S."
"It seemed they had a good choice of ammo to choose from, was nice to see this site wasn’t completely out or price gouging "
"Great customer service they get back to you when its needed and everything arrived on time love these guys"
"They were polite and easy to deal with. Shipment so far has gotten delayed by a week but that is something beyond their control. "
"I placed an order one week ago, the status is still listed as "processing". I tried to send a message on line and couldn't send it out at all because it keeps saying "make sure it is not a robot", however there is nothing I can do to verify and send the message.
I called the phone number listed on the website many times and never got through, even after waiting for ~30 minutes. This is ridiculous! You even don't know how you can cancel the order!
"
“Due to COVID-19 all of our orders are delayed in processing due to the high order volume. Delays in response and processing are to be expected during this time. We are doing our very best to service all of our customers as quickly as possible while attempting to keep our employees safe and our doors open during this crisis. Apologies for any inconvenience.”
"I ordered a taurus g2c in purple and black and was excited about it cause I got it at a great price .then it took a lil while to come in and I had to contact them while waiting in the meantime I ordered a mossberg shockwave and it shipped the next day and then a week later the taurus shipped and arrived but it wasn't the correct color. Was dissapointed about this cause o had both weapons shopper to my local dealer to avoid paying 2 transfer fees.. so I decided to take the wrong color weapon cause the one I wanted was out of stock now."
"Nothing else to say. I would do business with them again in a heartbeat."
"I always get what I need at a great price, with a great selection and fast delivery. "
"I order 3 guns that were all listed as in stock online. It's been a week and when I sent an email I was told that my order was still processing due to high demand. However, one of the guns I ordered has been shipped and delivered which makes me think they actually didn't have my other guns in stock. My card has been charged for my complete order. "
“The items you purchased are from different warehouse locations and one warehouse is further behind in processing than the others. This does not mean that the item(s) have not been allocated for your order. Due to concerns surrounding COVID-19 we are experiencing unprecedented order volume. At this time, we are working as diligently as possible to get your orders shipped and processed while keeping our employees safe and our doors open during this crisis. Thank you”
"I was looking for a nice weapon that my wife could handle. Their website was very helpful. It was easy to get everything purchased. There was a slight shipping issue and I was called right away to get it resolved. My weapons were shipped the next day. I would definitely buy from these guys again."
"Fast service. Smooth transaction"
"I had never purchased a firearm online. Gunbuyer made the process simple. I called customer service and they were very helpful. Will definitely use again. "
A rep from Gunbuyer.com, GunBuyer.com, has responded:
“Our customer service team does not control price changes, nor do they know when those price changes are going to occur. We have however, had some of our costs increased by our suppliers during the past couple of weeks. We're sorry the price changed when you were looking to purchase but we certainly do not price gouge or take advantage of our customers.”