"This camera and order is the best! This company works with you and is very easy to order from and takes care of any problems that may come up. Got the order fast and was everything I wanted. Thanks"

"I ordered roadmate 800 via phone. the CSR offered me warranty for the product stating that it was on sale for 49.95. I got it and when I received the product, the warranty was for LCD. I called back and after waiting over phone for long time, the lady said that CSR made a mistake and asked me to return the warranty card and tried to sell me another warranty for roadmate. (I knew that there are no serviceable parts in roadmate 800 as per manufacturer website) So I refused the new warranty and I returned the warranty card by registered mail because if they say that they did not get it, I would not get the money back. After two weeks, I had to send email explaining everything and a request to issue the credit. Two days after I got email stating that $45 have been refunded. I sent an email back explaining that it was their fault to give me wrong warranty at first place, why they deducted $5 and there is no response ever.
The catch with those warranty is that they do not specify anything and after four years who remembers and what? complete waste of money to buy warranty from them."

"First time buyer. Great experience. Best price on the web. Paid for 7-10 shipping, received camera 3 days after shipped. Would definitely use IBuyPlasma again."

"The shipping was so quick and it was very important to get the item on time as it was for my sons birthday. I am absolutely delighted with the service. Price was 25% better than best local price."

"Regarding the purchase of a Cannon SD550. In the end, it was very satisfactory. Price was low, shipping reasonable, and delivery from NY to CA in three days.

Some minor annoyances however. I asked the order representative if I would receive an email to summarize my order. He said that it would be sent in a few hours. I never received it. I checked their tracking page on the web site, it stated that the tracking info would take 24-48 hours. I waited two days and nothing. Called customer affairs and received the number from them. The order representative attempted to upgrade my order with a 1GB memory card, after I said, "not interested" the first time, he dropped the price about $20, but I still wasn't interested, and he backed off.

I guess you can say, "All's well that ends well"."

"I bought a Denon AVR-3805 receiver and Denon DVD-1920 DVD player from ibuyplasma.com. I always get scared buying this type of equipment from online merchants, especially ones that state up front that if anything is defective I can't return it, I must work with the manufacturer.

The rating history of ibuyplasma.com is exceptionally good, given the rock bottom prices they have. So I placed my order Sept 7th. The shipping rates are very reasonable. I opted to pay $30 extra to get both items sent via FedEx 3-day instead of the standard FedEx Ground.

I got a tracking number for the DVD player right away and it showed the shipment go out Sept 8th and on the 9th it left NJ, or wherever. For the next 6 days the FedEx site did not update and the equipment did not arrive. I called ibuyplasma and got to a person in only a minute or two. The guy had to check with the shipping dept to fund the tracking number for the receiver that I was never sent. The guy said something screwed up and the items were not shipped 3-Day, they went Ground. The guy said I would be refunded the $30 I paid for the faster shipping.

I got my receiver and DVD player a day or two later. Both were in perfect condition and are working great.

I still haven't received the $30 reversed on my credit card and it's been more than a week. I will have to call them about that.

Overall I have happy with ibuyplasma.com. The important qualities seem to all be there. I have only ordered from them one time and I haven't had to deal with them about any problems, so I don't have any experience in that area.

I will order from them again and will recommend them to others for now."

"My experience with IbuyPlasma.com was very easy and the service/delivery was pretty fast. I had no problems with anything. Everything went smoothly. If I need something in the future IbuyPlasma could help with, I would not have a problem going back to them for assistance."

"I had an excellent experience with IbuyPlasm.com. I ordered two separate orders for the Delphi MyFi satellite radio and not only received it promptly--but you had the best prices found anywhere!! Will buy again."

"This is the 4th time I have used I Buy Plasma where they have earned my business, not just lured me. I have found that, nearly without except, their prices are consistently in the lowest 3, their shipping is extremely flexible as well as being extremely reasonable, with little overhead, meaning they don't gouge me. I will continue using I Buy Plasma consistently, comparing prices often, because of their service, easy to use web site, their professionalism, and most of all, value for the few $$ I do have."

"Got what I ordered on time and complete! I spoke to their customer support a few times and I was never put on hold – they were very polite and helped me a lot."

"I have to say I am completely disappointed. Their reviews here were so good, and to be honest, some people I talked to at their location were nice and honest. But not all. I tried to purchase an item that according to pricegrabber was "In Stock" I called to verify and teh individual said that they were "in stock" and that he "had them right there" He said it would ship that day or at the latest Monday (this was a Friday) and that I would have the tracking number as soon as it shipped. By Monday afternoon I had not gotten a tracking number and they said that they didn't have any in yet, but hoped to by that Friday. -- Not honest business practice. The worst part is that I know of at least 2 other individuals who have been told the same thing by them and it has yet to ship to them either. Basically what I am saying is they may be good most of the time based on the ratings here, but BE SKEPTICAL because they don't seem to mind being dishonest either."

"Good price, and delivery, bad service.

I was buying Nikon Coolpix S1 camera.

This store requests your credit card via non-secure HTTP connection. Go to their web-site to create new account and check address field and Source HTML. Neither use HTTPS.

Since I didn't want my CC to be shared with whole internet I called in. Sales guy was very rude when I mentioned that I don't want to use internet because they are not secure he tried to hangup saying "phone is not secure either". When I asked him to tell his tech guys to fix security issue he offered to transfer me to tech guys instead of taking my order. When I asked order to be shipped to different address he refused saying that they don't do it, well, on their web-site they do.

Price was better than some other places, product was shipped and delivered on-time. Except web-site security and rudeness of staff everything is OK."

"Best price found, online order form was not located on a secure server, but the toll free number worked fine and the salesperson was fast and helpful. Item shipped same day (faster than expected) and arrived in good shape. I would order from this retailer again."

"Very good experience with this store. The order arrived much earlier than expected and was exactly what was ordered. The only problem I had was that I did not receive an email confirmation. The first I heard from IBUYPLASMA was when they shipped the item. However it was shipped 2 days after I ordered it and arrived 3 days later."

"I ordered a Canon S2 IS package that had a number of extras for an unbelivable price, at frist they didn't have it and they called and talked to me in one of the best customer service calls i've ever had, they told me they were sorry they didn't have it in stock and that when it does come in they would send it over night with no extra charge and the very next day they got it and sent it over night with no extra charge, great place recommend it to anyone"