"I have not received my purchase yet. It was guaranteed for delivery before Christmas, and it did not happen. Today is December 29th, and still nothing."
"Very poor customer support and expedited delivery was beyond stated timeline. The expedited delivery was definitely not worth the extra money, and I doubt the company ever seriously intends to honor any type of delivery requests in good faith."
"iNet has always been an exceptional company - prices are fair, shipping is excellent with Canada Post and I have never had a problem. Will be a repeat customer for sure."
"I had trouble ordering multiple movies. It would not give me access to a type of delivery. I thought I could check out with paypal and did not realize I had to check out again for the order to go through. A little frustrating, but delivery was quick and the DVDs were high quality."
"I love to order from I net viedo. they have great hidden object games. And there a honest co. IVE had a very good rating for them."
"Easy shopping experience on line. The free shipping was the bonus for me ordering from your company."
"I highly recommend that you do not order through this company! Immediately after ordering a dvd, I cancelled it (within 5 minutes). Plenty of time, correct? I opened a new customer service ticket regarding this.
Over 12 hours later, I received an email stating that my order was processed and shipped. How can this be?! I placed another customer service ticket number, and that was answered within in the hour, stating that the order has been shipped and cannot be reversed. Under my account, it said my second ticket was "resolved" while my first ticket was still open!
I called and they said to refuse the package and/or write "Return to Sender" on the envelope, since I refuse to pay for return shipping as this isn't my mistake! I complained that I am incredibly disappointed that the order was processed 12 hours later when a cancellation ticket was placed 5 minutes later. They hung up on me. Very rude!
I tried doing the "Return to Sender" thing, and it was sent back to me...this happened twice!
Now I am stuck with a dvd I don't want.
Thanks iNetVideo for being the worst company ever!
And quite honestly, if I could rate the company zero stars, I would."
"easy shopping experience great prices good selection"
"Most excellentreceieved my order within days of placing it.
Will definitely be ordering from you again.
But I do have one question...
Thwere was a slight problem with the billing of my order and when I called your company it is immediately corrected. The problem was in pricing and I was told that my account would be credited the $6.00.
What I would like to know is how do i know that I have been credited this money as no confirmation number or e-mail has been sent to me. Plus was that money credited to my credit card or does it apply to my next order.because if it applies yo my next order how do I have it applied.
Thank you and hope to hear from you soon.
Kenneth Noble"
"Love it. It's a great DVD..u .rule"
"would definitely shop with them again. exactly as described and delivered quickly and kept me informed all the way. thanks very much..."
"FANTASTIC!
I bought "A Christmas Story"on Blu Ray-only $7.77 -it had two interesting doc's with it as well as Actor & Director commentaries.
DEAL of the YEAR!"
" I used the money order payment method. There were 3 or 4 varaitions on the address to mail it to . The website should settle on one consistent address. Yes, I realize you mail to a Canadian or U.S. address depending on your residence, but there were still 3 or 4 slight differences in addresses. A little confusing. Also the instructions for mail ordering on the website should be more explicit in telling the customer what info they need to include with their order (i.e. order # and exactly who to make payment out to including correct spelling).
I prefer and appreciate the money order payment option and I would not have ordered at all if this wasn't offered as an option. I expressed the above opinions to hopefully make transactions for customers like me who whose the money order option a little smoother and clear in the future.
I will definitely be ordering again in the near future inspite of these minor difficulties."
"I've been buying from this company on and off for a few years and I've always experienced good services and reasonable prices. Even though I live in Australia my orders always arrived in good time.Bravo and continue the good work."
"I am a first time customer, and very Happy with the fast and easy purchase and delivery..Thank You."