ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2012-11-03

"BUYER BEWARE!!!!!! IF I COULD GIVE THIS SITE NO STARS I WOULD!!!! I PURCHASED THIS CASE AT THE END OF SEPT AND DIDN'T RECEIVE IT TILL MID OCTOBER. NOT ONLY DID THEY SEND ME THE WRONG COLOR ( I ORDERED THE PINK CASE W/ TEAL TRIM AND THEY SENT ME A PINK CASE WITH YELLOW TRIM), BUT THEY REFUSED TO GIVE ME A REFUND. THEY FIRST TRIED TO GET ME TO KEEP THE PRODUCT AND THEY WOULD SEND A $3 COUPON AND WHEN I DECLINED, THEY ONLY WANTED TO GIVE ME A $3 REFUND. I HAVE MADE NUMEROUS ATTEMPTS TO RESOLVE THIS SITUATION BUT THEY WERE NOT WILLING TO WORK WITH ME. I KNOW THE CASE ISN'T EXPENSIVE BUT IT'S JUST THE PRINCIPLE OF THE WHOLE SITUATION. I TRIED TO EMAIL THEM TWICE TO THE EMAIL ADDRESS THAT IS LISTED ON THIS WEBSITE AND IT STATES THAT THEY WOULD RESPOND WITHIN 6 HOURS. THEY NEVER RESPONDED!!!! AFTER THOSE TWO EMAIL ATTEMPTS, I DECIDED TO GO THROUGH PAYPAL TO SETTLE THIS. IT WAS ONLY AFTER I CONTACTED PAYPAL THAT THE SELLER DECIDED TO CONTACT ME. DO NOT BUY ANYTHING ON THIS SITE!!!!! THEY ARE UNPROFESSIONAL AND DO NOT FOLLOW THE POLICIES THAT ARE STATED ON THEIR WEBSITE."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2012-03-30

"I BET they DONT participate, because they are crooks. Ordered two Apple items, specifically for my iphone, as advertised. Ordered them at the same time, got one item mid January. Never have received the second item and it is now over two months. I have kept in touch through email and get the same answer everyone else has, "just a little longer, please wait (in broken English I should add) Now they are trying to blame it on my postoffice, which I have checked on, to no avail also. Item was only $8.+ so not out a lot, it is just the principle. The post office was worried they might use my debit card for fraudulant purposes. UPDATE: Just received an offer for a $9.00 coupon to spend (oh goodie) at first I was pleased they were making it good. However, they never sent me a link to go to in order to use the coupon. It was sort of a nice email and that was it. This company is a laugh. BEWARE"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2012-03-30

"Do not order from this company. I order iPad covers and received all but 3 of them. Let them know and they had told me they got sent out every two weeks since I contacted them and now they are telling me since the order is older than 6 months they cannot do anything about it. I will never order from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2012-03-27

"I ordered 3 usb to iphone connector cables. Paid for with Pay Pay. They say they shipped "Air Mail" , later I find out it is Air Mail from China! What a scam. Do not order from these guys! Cheap but if you never get the merchadise, then it is really expensive.

Order from iThrough --- only if you are really patient, and forgiving if it never arrives. Ordered 3/11. Shipped Air China 3/12. Emailed complaint 3/27. Received 3 cables 4/3/2011...

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2012-02-10

"????? ?? ???????????! ?????? ?????? ? ?????? ????? ?? 20-40 ???????? ??? - ???? ????????? 3 ?????? ? ??????...
?????? 3 ????? ?? 450 ???????? - ??????? ?? ????????, ?? ????? ...
??????? 8 ??????? ?? 46 - ? ????? ?????? ?????? 1 ?????...
????????? 38 ??????? ?????????? ????? ??????, ???? ?????? ??????((( ????? 400 ???????? ???
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2012-02-03

"At least u are lucky enough to get yours!!! I'm still waiting for my order that I have placed since October of 2011. They accepted PayPal so I trusted, but I guess anybody can have a PayPal account. Does anybody know if I should dispute this with PayPal and hopefully have them remove Ithrough from their merchant list?? Anybody??? What should I do? My order was only $50...no big deal, but I just hated the feeling of being scammed by them time after time. " oh, your order was shipped...just give it a couple of more days and you should receive them.....and oh...it was a busy shipping time so packages got delayed some more days.....if you don't receive them by _________. We will gladly refund your money back.". Blah blah blah"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

1/5

2012-01-25

"Do not order from this company. I wish I saw these reviews first. I paid extra for 3 business day shipping and my package arrived in 10 days. Upon it arrival the items I ordered did not work. My ac devices said it was an unsupported device. I ordered the av cable. What a waste. I spent 40 dollars and they are non responsive to my request for product return. I have sent 3 emails. I am now contacting my credit card company to report them as fraud! Buyer beware!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2011-12-31

"This is the SAME company as www.lazerpoint.com! Ordered 4 of one type of light bulb, recieved 1 and it was just a shell! This was the second shipment of what was ordered. The first they said they sent two different bulbs and only sent 1!
I issued complaint with PAYPAL and am currently in a dispute.
They keep telling me that if I close the dispute, they will refund the money. This is after they said they were going to refund it prior to the claim that I filed! They lie, they cheat and they steal your money! DO NOT PURCHASE FROM ANY RELATED COMPANY. YOU WILL NOT GET WHAT YOU ORDER.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2011-12-13

"Wish I would have read the reviews first. I have waited since Oct.16th, 2011 until now, Dec. 13th and still no order. I just sent a refund request today, wish me luck."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2011-12-07

"terrible company. order received item missing.
company offered 3% discount on new orders. What a SCAM!
terrible customer service.
It ships from Honk Kong. Takes 3 weeks to get it.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges

Verified
1/5

2011-11-25

"Don't ever buy anything from this company. It just sent "something" totally different from my order. No response from the company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2011-11-05

"I payed $15 to get my items shipped in 2-3 business days. They ended up all shipping at different times, they were all late (the last item came 16 days after order was placed), and one of the items was the wrong product. In response to my complaint the offered me $5 refund, nice gestgure but that still doesn't fix my incorrect order, or take care of the additional $10 I lost in shipping costs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2011-11-04

"Horrible Company!!! Don't buy ANYTHING from these people. I ordered 10 cases on October 17th, 2011. I emailed them on the 19th asking why i have not received a confirmation email and they told me that the product had been shipped and that two of the items are out of stock. They did not tell me this when i put the order in. Additionally, they then tell me that they are located in CHINA and that their normal delivery time is 3 weeks!!! I received the package and there were only 4 cases in the bag. Out of the 4, 2 of them were BROKEN!!!!!! They are banking on the fact that you will not ship the products back to them as you are liable for the shipping charges to return. Since they are located in China, the shipping will cost more than the package. Do Not buy from these people!!!!!!!!!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2011-10-17

"I Ordered a couple of cases on 10/10/11 and I was guaranteed that my cases would be here within the next 24 hours and I am yet to recieve my items. I e-mailed them yesterday and it said that they will e-mail back within the next 6 hours and i have not got a e-mail from them yet. If my items dont come today ! then ithrough will be shutdown ! Thats a promise. Yall done came across the wrong customer ! im not about to wait 2 or 3 months until i take action ! thanks "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2011-10-09

"I recently ordered "Female to Male Extension Data Cable for iPhone 4G/3G/3GS/iPod Touch/iPod Nano (White)" (SKU 3787804) and one of the description said "Function - support high speed data transfer, video and audio transfer". But the item did not perform as stated. Audio was breaking out and completely no video transfer at all. Had I reviewed the company's ratings, I would have stayed away from it. iThrough looks very fraudulant. Never order."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges