"I have been a long time customer of inksell.com and have had good experiences in the past. Unfortunately this was not one of them. The ink I ordered was listed as in stock when I ordered it. Today I called asking why I have not received it and was told it was not really in stock, but they list it that way on the website because it's on order and should be back in stock soon. Well, to their credit, they admitted to their deceptive practice. Too bad, they may have lost another repeat customer here. BTW the items are still listed as in stock."
"Had previous good experience with Inksell, but this last order was a nightmare. They sent me the wrong cartridge. I tried numerous times to contact customer service but to no avail. Finally contacted sales, and they said they would send an RMA number to me by e-mail. This was a week ago. I'm still waiting. They have no customer service!! I will never purchase from this firm again. Very bad experience and waste of money."
"I ordered a toner cartridge from an Inksell store in San Antonio, TX. Because it was over 50.00 I got free delivery. In addition, I saved about 20.00! I used to get my toner from a different company that charged me 89.95 for a remanufactured toner but insell only cost 69.00 for the same toner. Will continue to buy from in the future. I can't really speak about the customer service since if I have a problem I can just go to the store. "
"Inksell (very slow) has fix the problem. "
"Showed the toner cartridges as in stock and charged my credit card right away. Items were not in stock but they did not notify me of that until 2/13 saying they soon would be in stock and shipped. I iimediately cancelled the order by both email and voice mail, but they then "accidentally" shipped the items anyway. 3 weeks and still no cartridges, and I feel scammed to charge me and not let me know for 2 weeks that the item was out of stock and then ship after I cancelled.
At their suggestion I refused the order and it was returned to them by UPS 2/20/09. It's now 3/18/09 and despite multiple emails and voicemails (no one picks up the phone) still no credit to my account. Serious scam artists."
"InkSell.com sells defective cartridges that will DESTROY your printer.
They are aware of this problem but continue to sell these leaky defective cartrigdes.
Don't take my word for it... try contacting customer service BEFORE you purchase. The "live chat" function is a joke - it says "waiting for an operator" for like 5 hours. No one ever answers it.
Maybe contacting them by phone is better right? 1-***-***-**** - give it a try - good luck. It only took about 100 calls to get something other than a crappy answering machine.
This company does not understand the term Customer Service. They could care less that they placed my order on backorder (even though I was not informed and did not request backorder). My toner arrived 3 weeks later than it should have and when it did it was leaky and destroyed my printer drum. This has to be the worst online buying experience I have ever had.
I thought InkSell.com was a good company judging from all of their testominals. It appears that after finding others online like myself I think InkSell.com wrote their own testominals. Reading them now, it reads more like a brochure.
If you need Toner fast: Avoid Inksell.com
If you dislike backorders: Avoid Inksell.com
If you dislike defective toner: Avoid Inksell.com
If you want a company that answers the phone: Avoid Inskell.com
If you want a company that answers email: Avoid Inksell.com
If you want a company that answers livechat: Avoid Inksell.com
If you do not want your printer ruined: Avoid Inksell.com
You still want to save $3 over any other reputable retailer: buy with Inksell.com but consider yourself well warned.
"
"I ordered late Monday night, recieved my ink on thursday. Accurate order & Quick! (Hint: use KIM as coupon code)"
"I placed two orders with this group and had the quickest turnaround delivery I have ever rec'd. Their shipping was free and the items ordered were lower than most other vendors. Very painless shopping!!"
"I ordered replacement cartridges for my Epson CX6600 several months ago, but only replaced the old ones last week. The printouts look identical to the OEM cartridges, and of course the replacements were about half the price. The shipment was fast and the shipping costs were very reasonable. (The ink was so cheap I couldn't quite make the threshold for free shipping!)
Addendum several months later: When I replaced the black cartridge, it began to leak, so I ended up buying an Epson cartridge at full price after all. I don't know if this kind of problem is an anomaly or a common occurrence; but I thought I should mention it. There was no damage to the printer, though of course the leaky cartridge was no good."
"I looked around on the net @ several stores for canon ink jet tank replacements, and InkSell.com seemed to be the best.
I placed my order and everything: ordering process, price, packaging, on time delivery (free - 2 days), and quality of product was excellent.
I'm most pleased and will return.
InkSell.com is first class all the way!
Thanks.
HerbV"
"I used resellerratings.com to find an online place to buy ink for my printer, and I am very pleased to have found inksell.com. The pricing was inexpensive compared to the retail manufacturer's ink, the shipping was fast and the quality of the product was excellent. I'd buy from them again!"
"Shipped quickly. 2-day shipping very cheap. I purchased the house brand color and black inkjet cartridges for an Epson Photo 820. Very satisfied with the quality and will buy again."
"Very happy with the ink kit I received, I have enough ink to fill my cartridges for a very very long time. It was very inexpensive. I had a problem with one of the ink bottles leaking inside the package. I contacted inksell customer service and they were very prompt with the email and shipped me another bottle of ink free of charge. Very professional and I reccomend to everybody. "
"Bought generic ink replacement cartridges for our Epson printer.
Work great, arrived quick, got 1 black and 2 color cartridges for less than we usually pay for 1 of each.
Will buy from again, and have already let a few people know about the site.
UPDATE:
Have placed a few more orders since, got a sample pack of paper the last time, the magnetic paper is really cool :D
Still recommended, great prices, shipping and follow up by the store. The savings are just incredible compared to going to a regular retailer."
"Fast and easy online ordering, immediate acknowledgment of order, same-day shipping, received order three days later. Everything went seemlessly. Top notch service."