"I purchased 2 Epson S020189 compatible Inkjet cartridges. I ordered them on 10/30/2003 and received them on 11/03/03. (Regular postal mail) I tried one of the cartridges immediately. I tried to make it smudge as soon as it came out of the printer. No smudges on the test sheets I printed. I was very satisfied. I would buy from this reseller again. "
"Item: Photo Ink Refill Kit for Canon S900 (for BCI-6PM/6PC)
Anyone who's ever done refilling on the Canon S900 will confirm that the biggest obstacle of this procedure is to actually find ink that matches the original colors. I have tried maybe 5 different brands (also the supposedly high quality "Repeat-O-Type" derivatives) which have resulted in a very poor color match (too bluish or too reddish). Through "google.com," I coincidentally found "inktec.com" which is Korean manufacturer. Korean? Oh, great... Well, I checked their website (which has a very "comfortable" speed ;) and their product presentation seemed pretty convincing regarding quality. Anyway, since I already spent tons of money for refill crap (I'm a hobby photographer and own a Canon D30), I thought I might just as well give that company/brand a chance. inktec's link with distributors provided me access right to inksell's website.
Granted that they might not be the cheapest, but after a quick review of their ratings, I felt more comfortable to order a photo refill kit from them. The next day, my order was already processed and shipped -- wow, well that was fast! You obviously get what you paid for. 2 or 3 days later (can't remember anymore), the package arrived. BTW, they charge a flat rate of $3.90 per order or offer free shipping on orders over $50 which was another incentive for me to try them out. I don't need a company that sells for a penny but then gets you on shipping and handling.
Well, it turns out that the color fidelity was indeed GREAT, and I will certainly order more ink from them. BTW, the kit contains all the necessary gadgets to perform the refilling including a small manual drill.
Regarding customer service: Since I didn't have to deal too much with it, there's not much to say here. I only e-mailed them once regarding bulk refills (ie. bulk ink in 1 liter containers which is about 1/4 gallon), and they responded within 24 hours. Although they didn't carry bulk ink (obviously not enough profit margins ;), their tone in their response was professional and courteous.
TIP: If you want free shipping on orders less than $50, provide a "friend's" e-mail address ;) and you'll receive a coupon code.
PS: If you want to see more reviews about ink refilling companies, try this link http://www.med-psych.net/inkjet.html"
"I purchased a toner cartridge for my Laserjet 5N from these guys. While not exactly the cheapest on the net, they had a flat rate for shipping ($5 for 2 day airborne!), and were the second best price for the cartridge.
I chose to shop with them since they were highly rated here, and I was not disappointed. My order shipped on the same day and I got a tracking number by that evening. Product arrived on time and in good shape."
"Ordered black ink refill kit for my Lexmark Z51 printer on July 28th. Refill kit arrived 3 days later on the 31st of July. Very fast service. Customer provided tracking info right away. Would do business again. In fact, I'm going to order the color refill kit from them right now!"