"I rarely rate a 10 (and the flowers haven't been delivered yet!), but I'm very happy with the site and ordering process, and have always had good service from you. Thank you."

"website is too hard to use. not easy to shop. I wanted to buy an greetings card with the flowers but with this you don't get the little card that goes on the flowers as standard as theres only space to type one message. I wanted both and happy to pay. poor considering the price you charge. wont use you again"

"Ease of ordering. Especially liked the question about the occasion for sensitive handling."

"Easy to use competitively priced quick delivery"

"I've used Interflora on many occasions and have never had a bad bunch of flowers."

"I've used the site many times. This time I forgot my password and was anxious when I was told I only had 3 login attempts before my account would be blocked. This is needless. I ordered as a guest and will go through the reset procedure later."

"Always on time, always lovely flowers."

"Easy to use website. Cannot give a higher score until flowers are delivered and seen"

"I use you quite often and am always satisfied with your lovely arrangements and timely delivery."

"I am pleased with your service at this end and at delivery"

"would like more info re whether flowers are uk sourced so i can opt for these in future"

"It takes so long to fill in all the details"

"Have always had good service, quality flowers, & easy ordering."

"Have ordered flowers with you before and they are stunning. Lots of choice and reliable service."

"nice selection, easy to select, reliable delivery, trusted service."