"I generalluy use you but I have purchased the annual delivery and its hard to see on the website how to enter this. As I always use the same payment method I would expect you to recognise it and apply the discount upon payment."

"Poor UX. No need for me to tell you the occasion. You are in breach of GDPR by auto opting in marketing consent. Your prices are crazy high. Your checkout page has poor error handling. Your UX doesn't work on Chrome (couldn't select the size option, so had to use another browser). Page wouldn't load on Edge at all. Very, very poor"

"reliable, but website needs some work"

"I am really happy with the availability of being able to send flowers to anyone everywhere but I think the number of flowers are not always value for money"

"The site and ordering process is very good, the anniversary range of flowers needs more variety imho."

"Everytime I've ordered, I've had an excellent experience."

"A couple of things whilst ordering, the message on the card that comes with the flowers- it’s not easy to make any changes to this once you get to the checkout so it would be really helpful if this was an option whilst in the checkout. Also, the preview of the message when in checkout cuts half of the words off at the end of the line, rather than just starting a new line. There’s no clarification of whether this is how the card will actually look or not. And as aforementioned, it’s not easy to navigate back to edit the note, so I’ve just left it with around 4/5 words cut off. One last thing, it would be great to have the option to search the flowers by type, ie. roses, lilies etc. Not sure if this is possible on desktop but on mobile view I couldn’t see it. It would also be nice if I could create my own bouquet stating which flowers I’d like. Other than that, the process of ordering is super straightforward and the flowers arrive in time and are of a fabulous quality."

"Very easy and straight forward and wide range of flowers"

"1. It was difficult/not obvious on how to amend the message from the checkout page.2. I could not use my overseas address for my non-UK payment card."

"The web page is easy to use and simply laid out."

"I have not received your service yet"

"I liked everything, except for when I had to choose an alternative date I had to cancel my order as I was unable to edit the date otherwise and that was somewhat inconvenient. Aside from that I found the process straightforward."

"Always reliable with high quality flowers"

"Limited choice for overseas and quite expensive"

"Easy to use. Good selection of products.Good value."