"It would be a higher score but the funeral director being used and know exists in on Hitchin Rd. Luton is not on your website. so to be safe I am having the flowers delivered to home and will take them to the funeral"

"Very easy to use and very quick"

"Easy user interface and options :)"

"Straight forward site "

"Everything is easy to view and always beautiful when received"

"Always very reliable and beautiful flowers."

"Great selection of flowers. Always got great feedback from the recipient. Only one chance it get it right, and Interflora always does!"

"I have used interflora on a number of occasions. I have always had very good service and have always been pleased with the flowers people have received from me."

"You delivered late on valentine's day for me. You thought you had not delivered at all I think, and sent extra flowers. I think this was good customer care"

"I had a lot of trouble getting you to accept my Visa details. First I did not fill in the start date as this was not a required (e.g.*) detail. When I did fill that in it took four more attempts for your site to accept that I was putting in the correct details each time."

"It was very straight forward to order"

"Your website is difficult to use. The order would only process when I had my house number and road name in a box which did not have a star and so was not required, or so I thought. I have ended up not using the card I wanted to in case that was the problem, it was very unclear. I also had difficulty actually getting the order into the basket, when i tried to ask in the chat window, the window just disappeared. Not great when the flowers were for the family of a fit and healthy friend who just dropped down dead at the age of 56 and we are all in a state of shock."

"Interview has never let me down"

"Dont like that you have changed some deliveries to national delivery. Prefer using local florists with local delivery"

"You do amazing flowers that always look fresh and full of life!"