"Took me around 20 minutes to get logged on this morning. Very frustrating. I did look at alternative floral delivery sites and then tried one last time and it eventually let me log in. Sort your IT out."

"It was good, I have used you before, so I knew it would work well."

"I invariably find your website is the most difficult I have ever encountered. Such a pity, since delivery is reliable and the flowers are usually beautiful."

"Easy ordering and great deal with the Gold membership."

"Forgot my mother in laws birthday but was able to get flowers ordered to be delivered short notice same day. Great service."

"long standing record of great service"

"Could be a ten but confused at when full delivery address was required"

"Have been using this service for many years and very pleased with it."

"Past experience has shown you reliable and trustworthy"

"Have been using you for years and always happy."

"Order process is easy but would have liked more bouquets to choose from."

"I have rated 5 because i think for some of the flowers are abit to expensive for what they are! but they are all very beautiful :)"

"I have rated a 9 as I have not received items yet."

"always prompt service, quality product"

"I entered the destination address. The available products were listed. Entered all payment details and went to pay - then it told me the chosen product couldn't be delivered to that address. Had to start again and choose another product. Total waste of time"