"I have always used interflora and they have never let me down"
"Inter floras reliability and quality"
"Because I found no faults in the service"
"I’ve used Interflora in the past and they’ve done exactly what I’d ordered."
"No order has been delivered yet, but I have always been pleased using our local florist and their service has been perfect, especially when they assisted me in choosing flowers for my mum's funeral."
"Easy to use website will recommend to friends"
"The website could use a refresh. It was easy to find everything. The checkout had quite a few steps. The tone of the copywriting was very good. The address finder wasn't really good, I had to fill out the address manually. I was congratulating someone on their new job, but unfortunately that was not in the dropdown of messages. I did appreciate that the attached message was included in the price and not an add-on. I like that I could get an email or text message when the bouquet is delivered. That is excellent."
"Really easy to order, and straight forward."
"Quality & service & a great selection"
"When an order is straight forward Interflora is fine but when there is a problem Interflora fails to respond or act."
"Good and user friendly website. Love the option for free delivery for a flat rate fee"
"Flowers haven't been delivered yet so can't give higher rating at this time."
"Well, I'm commenting upon the Web site, and I'm very happy with the flow of the ordering system, and it worked well for me. I may comment further after I see the ordering process be fulfilled."
"My family live in Ireland we are in the U.K its so difficult to send gifts so your service is perfect for us"
"I don't really know my satisfaction level until the flowers have been delivered! The site is a bit illogical and badly designed though - why did you need to know the occasion (fyi - the message included 'happy birthday'), and the box to accept ts & cs was really small and easy to miss."
"I can't understand why I couldn't add another item to my shopping basket without having to repeat the process. The only reason I could think was that you wanted to collect delivery charge on each item, although all items were to be delivered to the same address!"