"Price and choice are key and there are more competitive companies that offer same/similar services. There should be more variety of gifts with flowers, like a “one-stop shop”.I used Interflora today because of the same day service. But I would of used another company. I chose to use Interflora today as I trust the brand and expect excellent service."

"Always delivered and great service"

"Brilliant but the delivery is expensive."

"Have used Interflora before, always happy with the quality and timing of the delivery."

"Very easy to order. It would be good if you could add extras on international orders placed online."

"ease of use, quick delivery and good products"

"It is a well known brand and up and down the country offers a superb and reliable service"

"Great personal service and the flowers last much longer than competitors"

"You did what exactly what your website says"

"Always had good service over the years"

"Because I have a gift voucher for 10UK pounds (due to a bad service in delivery previously) and there was no option in the online ordering system to use it and I wasted a lot of time trying to do so"

"I find the web site chunky"

"The website made the whole process easy, even suggesting what to write on the card to accompany the flowers"

"trustworthy, lots of choice, beautiful flowers"

"Well as I have to answer now before it's arrived, that's why its 8"